Safeway Bakery in this town has always been a good choice for grocery shopping. Despite its limited space, they offer a nice selection and the staff is friendly and helpful. The sandwiches are a great deal compared to other places in town. However, some customers have had issues with the customer service counter, feeling unwelcome and unappreciated at times. The high produce prices are also a downside for some. Overall, Safeway Bakery is a pleasant and clean store with everything you need, and most interactions with the staff are positive.
They need to work on customer service. I've been standing waiting to order a sandwich for 15 minutes. And nobody has said anything to me. Everyone's been walking right by me and nobody has even acknowledged me.
December 2023
UNBELIEVABLE!!! I can't believe they ran out of holiday meals that were ordered in advance. Regular groceries where substitutions might be reasonable are totally different but you can ruin a HUGE part of someone's holiday by doing this. I will NEVER order ANYTHING from them again. Completely and totally unacceptable.
November 2023
Staff, especially managers of the St. HELENA Safeway, are very unprofessional, not really customer friendly. If you are African American, avoid going there spending your money, if you can
