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March 2024 by A. Shephard
Highly recommend this location, Alexandria was so sweet and very knowledgeable. 10/10
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February 2024 by Juvenal Magana
If you know you have a special eye prescription, be sure to have a estimate before you agree to any procedures. It felt like they had hidden fees at all steps of my visit.$89 for 2 frames became over $400. They were very knowledgeable and attentive.
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November 2023 by Alicia Quezada
The worst place ever the staff when we made the appointment for my grandson for contacts they never told us about the training twice we brought him one of the girls blamed it on the new girl I asked her shouldn't you that have been working longer help her out then after the second time he couldn't put the contact in so they said you have to come again I was at this point upset because I told her why didn't you say anything when my daughter made the appointment in person that he needed to know how to put his contacts in and take them out this way we could have been practicing before we came to the appointmentasked so he couldn't do it in a training of 30 minutes at this point they said that he needed to come back again the third appointment I told her no I just want my refund because we do not live in Salinas and it was hard to bring him again at this point I asked for a refund she said I had to get a check and ask for my name and my address and I gave it to her when we received the check for the refund it was under my grandson's name I don't understand why she would put it under his name when she clearly said it was going to be under my name I feel that she did it on purpose well we couldn't cash the check I do not recommend this place The staff is rude and they do not know what the hell they're doing
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October 2023 by Cheryl Dennis
Very pleased with the selection of frames, pricing and knowledgeable service.
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August 2023 by James Parker
Everyone I dealt with was very nice and warm in their personalities. Had good customer service with asking me questions about what I was looking for, certain name brands, etc. the best part for me after finding several frames was the honesty I received about fit and style wise (was it me or not me). Wound up with two pair because of the wonderful help I received.
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August 2023 by Steve Weippert
Friendly and knowledgeable staff. No waiting with appointment. Very responsible prices.
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July 2023 by Sal A.
Their name couldn't be farther from the truth. I brought in a pair of vintage frames to be set with my prescription. Everything went fine until the day when I arrived to pick them up. They were a little out of adjustment so the employee said they can adjust them, after a minute she came back to me with a pair of broken frames. I have never been the type of person to lash out at someone for a mistake and I didn't. But then I was offered the really crappy deal of picking out a pair of their horrible looking frames for $50 or pick out the more expensive frames and I would have to pay the difference. Long story short; if they break your frames on purpose or accident they will screw you by either telling you to buy one of their frames or take the refund of $30 for the lens. I decided to take the $30 refund and I'll never be going back to those thieves.
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March 2023 by Edward Turner
The experience was professional and fast. No need to wait for months to get into local optometrist.
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March 2023 by Jason C.
A straightforward and nice experience. My first time experience too.I went in to go for the $79 2 Pair Eyeglasses and Eye Exam deal (I have no vision insurance). The examiners and assistants were nice and not many questions was really needed for me to ask.Even when I said "no" to additional tests during the eye exam (costs more money), I was proceeded to the next thing without any questions.As long as you ask questions for things you are confused about, from me experience you will get a straightforward answer. I even has some nice small talk with one of the assistants.
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November 2022 by Marixza Espinoza
Staff at the Salinas location is always very helpful, knowledgeable and patient. As choosing frames isn’t easy, haha! I’m always recommending friends and family to check them out :)
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July 2022 by Magali Morado
Been a patient for 3 years already and I love the quality of time that each staff take with pt doctors know what she doing all the time I go in their recommend this place I love from Salinas to Merced and I will be driving 2 hrs since we don’t have a place around here
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July 2022 by Kathy Gonzales
The staff there are AWESOME!! The only problem is THERE IS NO MUSIC IN OFFICE! They need music to make it more inviting to Customers & ALIVE IN THE OFFICE!!
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June 2022 by Carmen Corpus
The staff at this location is amazing! They go out of their way to help you and make sure that your visit is as pleasant as possible. I recommend this location to many of my friends and colleagues.
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June 2022 by Tommmee
Very recommended this location the Dr, to the General manager to the ladies from the front are all down to earth and care about your visit. Mayra the General Manager very sweet and down to earth.
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June 2022 by Antonio Vargas Jr
Came here from the marina location and marissa, maria, and diego were much eqger to assist me in changing my nose pad. Took them less than 5 mins to fix my issue. I dont understand why the marina location would have me wait over an hour to change 1 simple issue. I thank you guys and gals at the salinas location.
