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July 2024 by Carmen Torres
Eric, Thank you so much for helping me with the issues I had with my phone. In the other hand the other associate was rude he looked bothered and he just walked away!
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July 2024 by Steve Benson
Went to the AT&T Store on North Main to get a new phone. was immediately greeted by Stacy, when it was my turn to be helped Stacy Came over and introduced herself. She Spent easy 4 painstaking hrs to help me bring my number to AT&T, even going as far as contacting Google to help get my GoogleFi number. The whole time she was Very professional and kind, even when it seemed like a impossible task she kept a smile on her face. with how she acted I thought she was the Manager, was surprised to find out she wasn't I strongly recommend if you need help ask for her. even if you have to wait she is worth it!!
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July 2024 by Jaime Jaramillo
Stacy is just outstanding. Explained everything very thoroughly. She went above and Beyond! Best customer service I had from At&t!
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June 2024 by Samuel Moreno
I received excellent service from Stacy at the At&t in Salinas, spent 3 hrs to get my issue resolved all the while she kept a smile and positive attitude she should get a promto Mgr statusl
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May 2024 by Margarita Diaz
Stacy has to be one of the best customers representatives I had the pleasure meeting. Thank you N. Main location for outstanding customer service.
Margarita.
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May 2024 by yamir yi
Very quick service and very friendly
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May 2024 by Arturo
Excellent service
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May 2024 by Brittany Valdez
Any services you need that doesn’t result in a sale I don’t recommend this location. Horrible service from customer service representative to management. They are very short with you, not helpful and just recommend you call the 1-800 number
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April 2024 by Aris Garcia
Excellent service, help with my entire process for a new cell phone ?
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April 2024 by Daniela Barron
My mom went into the store and was offered apple watches, Buy 1 Get 1 Device Promo, so she got 4 total for her family. She was not made aware of the monthly unlimited wearables that came with each watch, plus add all the monthly surcharges, taxes and fees that were being charged for each watch. Now a year later I'm reviewing her invoice and realized all these charges that she's been paying for, much more than what she was told it would cost to have them. I just spent 1.5 hr with Customer Service getting this apple watch service canceled and paying off the watches in FULL price because the promo would not apply if paying them off. It just feels so unfair that she was told half of the information at the beginning just so this Rep would make the sale and get commission. My mom doesn't check her invoices because they don't make sense for her, so until I'm reviewing this we find out. Makes me feel incredible disappointed at the service and I would always speak so highly of ATT phone service to friends and family.
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February 2024 by Marbelli Tinajero
Julie is amazing. She definitely puts her heart into her work. She went above and beyond helping us out :)
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January 2024 by Issac Flores
Thank you to Julia Lopez, she was an excellent help with new iPhone 15! Very helpful!
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January 2024 by Victor Brooks
Martin spent a great deal of time exploring options for my family service plan to minimize cost and optimize service benefits. Thanks Martin for your awesome customer service.
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January 2024 by George Coe
I was overwhelmed by the very courteous and patient representative who resolved my challenging tech issues in a call to Apple’s Monterey store today!Kudos to Brandon!
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December 2023 by Barney Melicia
Absolutely a big help will be back to see her again
