Big 5 Sporting Goods is a large, full-line sporting goods store averaging about 11,000 square feet. It offers a wide variety of products, including athletic shoes, apparel, accessories, and outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. Customers often find competitive prices and good customer service, making it a popular shopping destination for families. Many appreciate the store's selection of golf gear, fishing equipment, and outdoor items, often purchasing gifts or gear for different types of fishing, golfing, or recreational activities. The staff is generally helpful and dedicated, with some employees praised for their understanding and respectful service, even helping with difficult paperwork. The store maintains a decent level of cleanliness and has good inventory, though the building and parking lot appear somewhat old and worn. Customers note that the store is not as messy as others and continues to operate strongly. While prices on shoes are considered great, some customers mention inconsistent customer service from staff, with a few employees appearing less engaged. Overall, Big 5 Sporting Goods is valued for its wide product selection, competitive pricing, and helpful staff, making it a favored choice for outdoor enthusiasts and families alike.