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July 2025 by Jesus Garcia
Staff is straight up rude, I was just asking for help on how I’m supposed to copy and the worker comes up with an attitude basically saying the it’s common sense on how to use the machine like obviously if it was I wouldn’t be asking for help. Horrible customer service
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June 2025 by George Vasquez
Very bad experience! The staff were straight up ignoring us and weren’t helping us on the printer zone, and at the end when 7pm hit, they straight up just kicked us out! Worst FedEx Office ever!
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December 2024 by Betty Espinoza
I recently had the most amazing experience at this FedEx store. I walked in with two important packages that needed to be shipped out, and I had only five minutes left before the truck was about to leave for two-day shipping. With the holidays around the corner, I was already stressed, but the staff at this location, especially Gloria and Princess, were absolute lifesavers.
From the moment I walked in, they were so warm and welcoming. Instead of rushing me or seeming stressed, they calmly and quickly helped me pack up my items and get them ready to ship, all while keeping a positive attitude. It honestly felt like they went above and beyond, making sure everything was perfect so my packages would arrive safely and on time.
Even though it was close to the cutoff time, Gloria and Princess handled everything like pros and made sure my packages got out the door without any issues. I honestly can’t thank them enough for their kindness and for making my first experience at FedEx such a pleasant one. They made the whole process so easy, and it’s clear they genuinely care about their customers. If you're ever in need of shipping help, I definitely recommend this store—thanks again to Gloria and Princess for their outstanding service!
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November 2024 by Kris Conner
Quick, easy, in and out in under 5 minutes.
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May 2024 by Claudia Ramos
Terrible service ? charge for express delivery according to them and they deliver it whenever they feel like it ? my shipment was for 2 days and it takes 10 days and they don't tell me what a horrible service it is
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March 2024 by Jose Ruiz
Terrible service. by phone.
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December 2023 by Pearl Warrick
I was faced with a difficult task today. My mission was to find someone willing to ship a box weighing 35 lbs and about 4 ft/ish long. Originally, when I first set out on this adventure I thought it would be easy. I was wrong. I was told no by USPS, apparently they don’t take packages this big. Okay, I’ll try FedEx Seaside. They explained they can ship things this big but that the integrity of my box was slim and that I’d need a new one BUT they don’t carry boxes as big as I need however the location on Lighthouse does. On the bright side they provided me with a quote of how much it would cost me to ship. They gave me a sliver of hope being that the cost was less than I anticipated. I headed to FedEx on Lighthouse with high hopes. I lug around my big box that’s almost bigger than me for the third time and Abi a crew member at FedEx Lightouse quoted me $490 for it!!!!!!! I let her know they quoted me 200 and she insisted they were wrong.I wanted to give up. I had to run errands in Salinas and figured I’d try one more time at the location on the North Side.RIGHT when I came in, Gloria helped me with the door and straight away started taping where the box lacked integrity so I wouldn’t have to pay for another box and packaging. She played no games, and got my box processed and charged me what I was quoted originally at FedEx in Seaside; $203. She truly made my day and resolved the difficult task I was faced with. Who knew it was so hard to ship a large package and shipping centers?!?!I wish I went here first and met Gloria from the beginning. This FedEx is great because of her I’m sure.Thank you so much Gloria!!
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October 2023 by Stinger GT2 tv
???✈️?Translation: "Fast and reliable worldwide shipping service. Thumbs up!"
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October 2023 by Dante Santoyo
Everyone here has a stick up their *** lol you don’t gotta be jumping and clicking your heels but geez.. the mood and tone is depressing.
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October 2023 by Steven Delenikos
Very friendly and knowledgeable staff.
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August 2023 by Wences Basilio
What does it take to start working at Fedex?
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July 2023 by Monica A.
This is what our world has come to, you have to do everything yourself. I don't blame the employees for lack of customer service, I blame FedEx for not wanting to hire enough people that is why they resort to the self copy system. I came here to make copies of blueprints, I have no idea what I am doing. And every single person coming in is as confused as the next. It was actually pretty comical to watch everyone come in and look for an employee for help. They do come, but obviously not happy to help, seemed very annoyed. I tried to make my copies, but then the machine said I could not and canceled my job, this happened twice and I was told the machine has an 80$ limit. I should be able to tell them what I want and they can just print it?! I miss the good old days of customer service. Will not be returning.
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June 2023 by Gary K.
Half of the day staff seems like they either hate being there or just hate dealing with people. No acknowledgment, no words spoken unless you start talking, then you get condescending attitude.
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May 2023 by Nicole A.
None of the employees ever seem to want to help customers. They will ignore you as long as they can and when they do assist the attitude that comes along with it is ridiculous.
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May 2023 by Lydia B
Always very helpful workers and hours of operation are great they are open until 7pm. That's great since most close at 5. Convenient for getting some work/ errands done quickly.
