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October 2023 by Dreamz 831
They did an excellent job on my car in a short time .. Very friendly staff and they have a lifetime warranty on their work ?? I highly recommend them
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October 2023 by Juanita B.
Auto body repairs were impeccable. I couldn't even tell that my vehicle was involved in an accident.the customer services was excellent The price to fix my vehicle was comparable to other auto body shops. I love the fact that it was a family owned business and has served Salinas/Monterey county community for years. I wouldn't take my vehicle anywhere else Thank you Malone's Collision Juanita Villegas Basso
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September 2023 by Margie Reyes
Great friendly, professional service. On time and great work.Very satisfied with the job performed! and lifetime warranty on their work.Services: Painting
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August 2023 by Anthony Bolaños
We've had to take my wife's car in three times. Once for the initial collision repair as it should be. But now two other times. Once because they scratched the paint on the car roof, and now a third time to get the speed wobble (shimmy) fixed when it should have been taken care of the first time. The service reps don't talk with the front desk that intake the calls because we told the front desk when we called, when we went to drop off the car, and on the way out. The service rep that we turned the car in the second time chased us out the door because he wanted additional information that we gave the service desk, and he kept trying to to feed us lines to get us to shut up and not say anything there and on the phone. I'm contacting my insurance. Then the better business bureau, and then I will post the service agents name next if we don't get the car repaired correctly so other customers know what to expect. This is a turn & burn them shop just to get the insurance money.UPDATE: Filed a complaint with my insurance group against the shop.UPDATE: Manager Hugo was supposed to contact us last week on a status, he did after his first initial phone call, but did not contact us after to let us know what happened after he was going to take it to their alignment shop. We contacted the shop, front desk said that he was taking a car to another shop and he would call us back. And hour later, Hugo never called us back. Contacted insurance and they made a call with us holding, got ahold of Hugo, he said he would call us back 1.5 hours before they closed. It is now 5:08pm, he failed to call. Please make note of this if you plan on taking your vehicle in for repairs here. They are now closed and no call which is now 5:10pm on 8/15/2023. They never intended to call after talking with our insurance group from the phone call that we made.Services: Tires
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July 2023 by Alexandra N.
My car was hit while parked in a restaurant parking lot. Malones repaired my car as good as new within a couple days. All staff are professional, knowledgeable and very helpfu!
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July 2023 by Luzviminda Colorina
Great service. Repair job well done. Great customer service especially Carlos who really took care of my car. I will recommend Mallone’s Collision Repair to my friends.Services: Painting
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July 2023 by Kelly Ritter
Malones was the best repair experience I've had. Car was completed early. The car was delivered looking awesome just like new. Carlos was helpful and the team was great. I would highly recommend this facility.
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June 2023 by Milton Calderon
This is the second time my insurance sent me with Malones repair in Salinas CA. And im very happy with the work they did in my car. They are very professional and friendly. They did the work on time and well done. Carlos is the guy who work with me trough all the process… He is very cool and he is always on touch with his customers.
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June 2023 by Brian Contreras
Very professional, clean and courteous. The process was simple and fast. I have been to other body shops and this one is hands down the best. Thank youServices: Painting
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June 2023 by Sandra C.
We too were given Malone's information by insurance as a preferred shop to utilize. I failed to read the reviews prior to choosing them and now wish I had. Horrible job ! Even after three attempts to fix a small dent on the hood of my stock vehicle. When we took our vehicle to this shop to ask if they could fix this we were told yes, with no problem. WRONG. They couldn't even get the STOCK paint color correct and their excuse was that the paint on the plastic portion that was replaced does not hold the paint as well as the metal parts of the car.Just by coincidence, the customer service rep at the car rental place used to work for Malone's and we had a very lengthy, very interesting conversation on how Malone's works with insurance companies.
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May 2023 by Rebecca Reyes
I was extremely pleased on how well they handled my vehicle. They had excellent customer service and were very friendly. They kept me informed of my vehicle and how long it was going to take in getting it fixed. My car looks great, thank you Malone’s Collision Repair!Service: Body & Trim
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May 2023 by Marc Walters
Carlos was very helpful and kept me up to date with my vehicle. Really felt like they cared about doing quality workService: Auto glass replacement
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March 2023 by Timothy Castro
Malones was very professional and accurate on their completion of repairs. My car was repaired, washed, and cleaned with a thorough wipe down on the interior. My car came back cleaner than when I dropped it off for repairs. I am very happy with Malone's Collision.
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February 2023 by Tracy Lewis
I was really happy with the work done on my Truck. The work was done faster than the quoted estimate time. Everyone was very nice helpful and prompt. They were on top of it the moment my truck arrived. If your in a collision, this is a great place to take your vehicle. I can’t even tell there was any damage. Great job!Services: Painting
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February 2023 by T L.
Great Job on my truck. Looks new. Also everyone was friendly and the work was done in less than the quoted time. I recommend highly them!