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February 2024 by Jose Luis Carbajal
I lovedThank you
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January 2024 by MexicanGinger 117
Easy to find all my arts and crafts needs
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January 2024 by Nun C.
Good location with lots of parking, good selection of craft supplies. They also have a nice custom framing department with friendly people to help.
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January 2024 by Escobar 1.
Went in for the Modern Mobile Chest, so I went in store to check if they had some in stock, they had some by the cashier register section. As a disabled person with an injured back, I asked the employee if there's any way I can get help to put it in my car or carry it for me. She said no and then she said "i don't even think they are THAT heavy"
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December 2023 by Ernie R.
Ok, so it's my birthday today. My daughter and i came to the store to buy acrylic boxes for my Football paraphernalia. I was planing on buying 7 boxes at $69.99 per box. Is it really about the money? When people come here to voice their concerns I would say 90% of the time it's about horrible customer service. So I found the product I wanted, while my daughter continued to shop. I made my way to the register where I met up with my daughter. We found a young lady working the register at 6:21pm. Her demeanor was that of a sloth. No emotion slow moving and had trouble comprehending basic question. She seemed distracted and would not respond. Reminded me of an individual under some kind of medication. I asked if any more product was in the back storage room. It took me to ask her twice before she then asked I'm sorry what did you say? REALLY! My daughter noticed my frustration and then she asked if they had any other coloring books. She pointed in a general direction, and said. Everything we got is over there. Now, even though I had also asked about buying the one that was in stock and ordering the others and I would pay for them at the store. She said I don't know. She then stood there as she charged me for my product. She told me what my total was then stood there again just staring at me. So I stood there and looked at her thinking that she was going to ask about the other 6 acrylic boxes. She looked at me like, hello are you going to pay look. I then asked her are you going to find out if I can buy the one in store and then order and pay for the other 6. She grabbed her hand held store issued device and proceeded to what appears to me summons another employee or a manager. I even told her to go ahead and charge the customers behind, being considerate of others time. I stood aside and 3 customers later I leaned over and asked her. Is someone coming to help me? She said, oh ok one minute. She then grabbed her hand held device and punched some keys. Here I am thinking she is calling for someone again. So here we go again. One customer after another (3). I am now annoyed and now I raise my voice and ask her. Is any one going to come or not, I've been waiting for a while now. (6:38pm) she then made some remarks into her mic and ear piece. I then made a comment and said is that all you had to do to call for help!! She then whispered something into the mic, I was not able to hear what she said. What I do know is this, her manager on shift 12/18. Came in hot with an attitude. She was short and cut me off not allowing me to try and make this transaction. I asked as she approached seems you have a sale on these acrylic boxes. I didn't even finish my full thought when she interrupted and then made a rude sarcastic remark. Waaas that your question!??. At this moment I had had enough I dropped what was in my hand, which it was a smaller acrylic box on top of the larger one. I then said to her, the customer service in this f***ken store sucks. I had all I was going to take from these 2. I left the store instead of verbally engaging her right there and then. I called back in to complain to a manager and unfortunately she was the only one on shift. I asked for a store manager and she claimed ahead of time had left for the day. Now being a it more relaxed I told her that she and her employee had horrible customer service skill and if they did not like working retail that they should leave. The client base that goes to Michael's is you not theirs to treat them with disrespect and horrible customer service. This could be and is a reflection of the store manager. At the end of the day the store manager is held liable for the employees that, she or he hires. I'm guessing you would not be supplied to hear that she didn't not care whether or not I would come back in to the store in person to speak to the store manager. The attitude was non Shallotte with a dash of who gives a sh**, you know the typical nasty attitude that a lot but not all young employees normally take when a responsible older manag
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December 2023 by Alejandra Reyess
It has a wide variety of things for the home and everything is very pretty, there are many decorations for Christmas ?
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December 2023 by Json “J-Gante” Salas
Salinas, CA location is a hot spot for crafting supplies. Plenty of inventory and tons if daily sales. The associates ate helpful and tend to keeping the store clean and organized.
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November 2023 by Deyci R.
Bad customer service! One of the supervisors or assistant managers was really rude! I had a question about my return! I did not waned my money back in my card! I waned to pay the difference if possible! But the lady in charge at the moment was rude! Hey what an easy been job
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November 2023 by THOMAS Alarcon
Love this hobby shop ,I was able to buy a wooden model and paint it for my sweet heart
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August 2023 by Eric Serrano
My 9 yr old loves Michael. Shes on the crafty side, always doing different projects. Prices and sale are always great. It our ...HER go to.
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July 2023 by sylvia martinez
As always so many good deals great customer service
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July 2023 by Rhonda Hurtado
Limited stock in store, too many signs saying to shop online. Hopefully it will improve once they finish remodeling - nothing is where it says it is and aisle numbering is odd.
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July 2023 by Victoria Partida
I went for some ribbon. They had what I needed but did noticed the shelves were pretty low on stock.
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May 2023 by SilentKali Smoker
Haven't gone in to the new location. I think they carry what I was looking for, but they were sold out of it basically.
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March 2023 by Shelly Catudal
Wide variety of products and interests. Nicely organized, very clean. Shopping here is super easy!