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July 2025 by Victoria Talbot-Whittaker
Abhorrent. Unsanitary. Unsafe. Sheets were stained and full of hair, holes cut into the sheets to hide cigarette burns in guessing. Literal blood stains on sheets and bedding. The tub literally had a thick grease ring and black mold. When I brought these issues to attention of the owner, he told me this was his best room. I asked for a sheet change. He handed me the sheets and left. The locks on the doors are literally falling out of the door and door jamb. I paid over $200 for one night. Absolutely disgusting. A bio hazard. Made a formal complaint and if the parent company doesn't address these issues, I will file a complaint with the county health department.
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July 2025 by James Lin
Good for overnight rest .
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July 2025 by Cynthia Martinez
0 Stars ! Worst Customer Service Ever From The Manager ! Do Not Go !
Manger Was Very Rude, He Was Shouting At Us & Ended Up Canceling Our Room Last Minute Because We Were Telling Him How Rude His Customer Service Was; We Booked This Hotel Months In Advance Aswell !
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June 2025 by veronica
The owner is super rude we booked online thru booking.com with instructions to pay at property this guy calls us and threatened us to cancel if we didn’t get their within an hour cuz we need to pay for are hotel or he would cancel are room he didn’t care how we booked or what polices we read thru booking he was yelling at me and being really unprofessional ended up canceling are room to how he didn’t like the way we talked to him once he got loud and disrespectful to us of course I got to talk to him the same way he didn’t like it but never again was my first time ever experiencing something like this with any hotel I have ever booked and would be the first and last time I ever go here! So unprofessional owner!
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May 2025 by King Snivy
Stay away from this place, black mold everywhere in bathroom and water damage above beds. The keycard never worked and staff couldn’t even fix it.
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June 2024 by Nene
I loved this hotel ! It’s a great price and the front desk is great too! They gave my key card fast ! I had no problems! When I went to the mall ! And came back my room was cleaned ! The room is very simple and it has a very clean tub ! The only problem I had was the sheets but they were super nice and changed them ! Im willing to book with you guys again !
Safety: I loved the room ! It was next to the elevator! It made me feel safe because it was upstairs!
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June 2024 by Joel Gomez
I hope it is relaxing and comfortable
Noteworthy details: Nothing for 5 HRS
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May 2024 by cyranodebarkeep
Lots of parking. Nice rooms. Keys took a little getting used to
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May 2024 by Patrick Donohue
This place almost caused me to have to sleep in my car. They accepted a booking through Expedia at 11pm for that night, then when I got there 30 minutes later, no staff, have to phone someone, and was told quite rudely that I should have checked in at 3... 8 hours before they accepted the booking. When I explained that they said too bad, check in is at 3, and that's final. Had to go through a lengthy refund process with Expedia since I'd already paid, and then drive around for 2 hours trying to find vacancy elsewhere since it was now after midnight, and all websites switch to the next night.
I travel by car a lot, for work and for vacation, and have never had this happen before once a booking is accepted. I will never book a Quality Inn property again based on this.
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May 2024 by B
Super sketchy place. Cameras everywhere, counted 5 in the lobby. Weirdos standing around outside putting off creepy vibes. Dudes checking out my car, thought they were planning on stealing it. Didn’t feel safe going into my room. Left to go elsewhere before grabbing belongings and going inside. I waited in the car the hike time feeling like I would get robbed. I will never stay here.
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May 2024 by Jone Reddington
I don't like writing bad reviews but I feel the need to forewarn people about staying at this hotel. The person at the front desk was nice, but our room was unsatisfactory. It had burn marks all over the furniture even though it was a non-smoking room. The sheets and covers were stained and my son found a bug in his bed. The mattresses were covered in plastic so they crinkled all night. The lighting in the room was cr*p and the inside security latch didn't work. Basically, the room wasn't acceptable especially for the price we paid. And, the free breakfast was an absolute joke. It was in a room the size of a broom closet and consisted of coffee, bread and apples.
Stay away, not worth it, even for free.
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May 2024 by Alan Hernandez
Terrible service, I included my arrival date incorrectly, I tried to change the date or cancel one day after my reservation and I never received a response, several cancellation alerts and communication attempts were made and they never responded, now I understand why 90% of those who stay here they have negative comments, TERRIBLE HOTEL AND SERVICE
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April 2024 by Herman Gonzalez
I went there for a family get together and I just have to say say is too expensive for what you get. The room was dirty, the walls, toilet and carpet were extremely dirty. I had the non smoking room yet it smelled of smoke. Once I was checking out they were about to hang on to my deposit without hesitation until I asked if I was getting my deposit back. Make sure you take pictures of before and after for your room to get your deposit back. Be aware of sketchy people going in and out.
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April 2024 by Sohil Shah
One of the BEST motels I've come across in the west USA.
The managers at Quality Inn are outstanding Mr. & Mrs. Mistry. Two great people to welcome you and take care of you!!!
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March 2024 by Connor Clark
Our room was very clean. The staff were friendly & helpful. The breakfast had a good variety of foods.This property is located close to many stores and eateries. This was very quiet even though they had a full house.
