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November 2023 by Allison W.
came across Laura which is I believe the manager for the Sephora side of Kohls and was extremely rude to a customer I overheard her talking to. She was being disruptive and not letting the customer talk when asked about her makeup routine. After she finished up with that one customer, she overshared her conversation with her fellow employees saying "can't believe this lady just said she doesn't do her makeup but uses elf products, gross". I went up to checkout and asked her I was going to use my Sephora credit card and said no which I was ok with. She insisted on me getting the Kohls Card and said I already have it but don't want to use it. She said "then why would you apply if you aren't going to use it?? That's weird" I said "so I would appreciate it if you didn't question me since I'm giving you business and you're not nice enough to keep your words to yourself because I heard you talking about other customers behind their backs to your employees and laughing it off! I use it when I wanna use it" so instead I left and didn't buy nothing because of this rude Laura lady. Unnecessary and extremely mouthy, unprofessional and i don't care attitude.
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September 2023 by Marisol Martinez
I went in there for the first time and the young lady wasn’t friendly neither welcoming just kept putting items away didn’t even asked if i needed help, so i just left instead of purchasing.
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July 2023 by Arelly A.
The bussiness opened a few days ago and it was really messy the employees didn't answer any questions I asked where the glossier section they put their hands on my shoulders and turned me around to the section when I went to go checkout they rushed me and didn't give me a receipt if I could give it a zero I would