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September 2025 by Maria Rocha
I want to take a moment to acknowledge the young ladies at the UPS Store in the Nob Hill location. They are consistently professional, courteous, and ready to take care of their customers with genuine care.
As someone who rents a mailbox at this location, I truly appreciate how they always acknowledge me when I come in to pick up my mail. Even when I’m out of town, they go the extra mile to assist me over the phone, ensuring I’m taken care of no matter where I am.
Thank you for your outstanding customer service — it does not go unnoticed!
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July 2025 by Sarah Reitmayer
I grew up in creek bridge and would go to their store over there. They are such nice people. I live in the south side now and have been going to that store. The girls are always very nice and helpful. Today I went in and it was my first experience with the younger gentleman that works there. I brought in a child’s guitar to mail. He told me I could not use the box I brought in. He quoted me $107 to mail to Illinois. I said no way. I took it to the regular post office. They said there was nothing wrong with my box and charged me $50 to send. I’m very confused how the guy at ups on s main quoted me a price almost 110% more that the US postal service. I don’t think he knows how to get the best price for customers and help them out. The girls always help me. This was crazy.
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April 2025 by Lil Devin
Bad customer service. Girl behind the counter didn’t even say hello, or give verbal instructions. I get this is a rhetorical job, but at the very least greet people and give them social cues and instructions on their return.
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April 2025 by Eva Bravo
Horrible customer service!! I ask the employee a question and the customer answered my question!! What??? lol he just had a blank stare like are you ok? Then it’s my turn and he tells me he can’t take my package because it has a small hole and wanted me to buy tape to cover it huh what?? UPS need to train this generation customer service. Never coming here again
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January 2025 by Sarah Schmidt
They helped me print out my shipping label because I had no way of printing it out on my own. Very friendly employees. I'd rate 10/10.
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December 2024 by Maria Rivas
Maria always providing great customer service.
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December 2024 by Brigid McGrath Massie
I had a huge foam mat to send and the staff worked as a team to create a big enough box to ship it on. Great problem solving and professionalism.
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December 2024 by Jaci Atilano
So convenient, and the staff is so friendly and helpful. This is the only UPS store I will use anymore.
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November 2024 by Lucy Villicana
Love this UPS store I am disabled and there's always a scooter available the UPS staff is always available they always kind and courteous and done everything right away
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June 2024 by Katharine Dixon
My experience at Salinas Nob Hill #6839 was excellent. I was having trouble getting my QR code to come up on my phone and the Clerk took her time to help me out. I highly recommend this site for all of your UPS services.
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December 2023 by Dennis Welch
I was a little nervous about shipping $400 in xmas presents. Ups provided me with a tracking number, which once activated, I was able to share with the recipient. We were both notified via texts, the expected delivery date, as well as package delivered. Eliminated any guess work, and minimized the possibility of theft. Excellent customer service, highly recommend...??
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October 2023 by Maria Mendez
Bri and Maria always providing great customer service.
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August 2023 by Mo K.
Very unfriendly staff- no greeting, no "thank you" or "goodbye". Taking my business elsewhere.
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July 2023 by gabrielle a.
I always get great customer service during all of my visits! The associate Briana is very kind and is always assisting me with my Amazon returns and print jobs! Highly recommend this UPS store!
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June 2023 by Annette D.
This location no longer will mail packages. The service is poor. One of the young ladies who works in this location tries to be helpful; the other is very unpleasant.
