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February 2025 by Joyce Kim
What is wrong with this post Office… cashier shaming me and being rude for not having my money order inside the envelope.
When I picked up my passport form, I asked if I can buy money order. The lady told me I can buy the money order with card, debit or cash when I send my passport renewal at the office. I decided to take my card. The cashier told me they only except debit, cash or personal check. Which I understood. Went home brought cash… it was different lady in the front … this time the lady
Asked me if I had a debit card 😖 telling me
They were not very busy and there was no change 😱 and told me to come back with the debit card . Or ask customer waiting in line for change, if they had any 😓 I told the lady it was my second time and not coming back .
Finally the lady next to her help me… she had change. which they both said, they didn’t have.
What a service. When I left the post office I felt like I hit a Jackpot of bad service … 😓
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January 2025 by Salvador Cortez
Waited an hour for my package!!! The usps driver didn’t even knock or try to drop off my package he slowed down and drove Off!!!!! Ruined my day!!!
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May 2024 by Becky Cordova
My package required a signature. No knock —no doorbell— I was home—my son was home. I went to pick up at the POST OFFICE and he wouldn’t even get off the chair to look for it. I went back home and drove around looking for my USPS driver. I drove back to the PO and the 2nd man got up and my package was there the whole time! Ugh !
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March 2024 by Grace Leung
Horrible service, never answers there phone.
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February 2024 by ANGEL P
It is a very good, very tidy place with good service, trained and professional staff. I would give it 4 stars but the architectural structure is in very poor condition.
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January 2024 by Renée (Monterenée)
Line moves fast, even though it's holiday season . People customers and staff, seems very friendly , great service
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December 2023 by NICO Di' ANGELO (DEATH BOY NICO)
Very unprofessional, drivers leaving alot of spam mail in mailbox, alot of irs forms are not from from irs and has a stamp of a logo of ftb services which establish before internet was even invented. Paper and forms are xerox paper printing papers and collecting money stealing identity and stealing alot of elderly people information. Public service employees a former united state post city carrier left the company of corruption. I'm a 79 employee seeing how traning showing employees to have time and patience when delivering all mail. To follow up with current residents and offer our protection while delivering people mail. I disagree with a printed stamp and encourage people to use physical stamp as the stamp protects you and your identity.I trained and learned all I can read the whole training Manual. Watching how bad our public service employees are doing. I understand the physical part, sometimes we need to do alittle more work just to help the people. I am for the people and not for the money. We have nothing but time and we need our carrier to reevaluate how the deliver mail. Thank you ?Here is an update about USPS. I received a package from usps. Package showed delivered to my apartment mailroom and or receptionist. I checked in with my apartment receptionist item was not in office or mailroom. I walkedto post office about my package ? he said it shows delivered. The steward didn't want to help me was rude. Asked for my number he showed me there the item was scanned. It was scanned in front of 15 lincoln Avenue was not in front of 10 my item is stolen. Carrier is leaving missort. POSTAL EMPLOYEE is leaving lot of missort and or has a copy of a key somewhere in apartment. Item in the apartment mail box including checks and other items are getting stolen per say of our apartment resident. This has been going on for too long. I left an an inquiry at salinas office and I have left a message to postal inspector.
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October 2023 by Violetta Denissova
Always something wrong with this post office. Every time it something. the last situation is i was sitting in the living room and i heard that mailman dropped something in the mail box. i went to check and there was a note that our package is in the office and they were not able to deliver it because nobody home… didn’t even knocked the door! or ring the doorbell… why do i have to go to the office why do i need spending my time to call for redelivery? i was at home sitting next to the door. 80% of incompetent workers just wasting time at this facility and creating problems. just in general terrible service.
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September 2023 by Max Almaraz
They're pretty rude at this location, even the simplest questions are met with patronizing and they just sound like they don't want anything to do with you the whole time.
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September 2023 by MCH
Very fast service
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September 2023 by Marisol C
Pésimo servicio de parte de la señora que esta encargada de tramitar los pasaportes , ya bine en 2 ocasiones a tramitar pasaportes y todavía sigue trabajando aquí. DEBERIAN DESPEDIRLA !!! Es muy grosera y trata mal ala gente . Deberían poner a una persona que si respete alas personas y que no abuse de su trabajo siendo grosera con la gente .
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September 2023 by Alvaro Manzanares
Very bad service on the part of the person who is in charge of processing the passports and taking the photographs. There have been 2 occasions that I have obtained a passport and very rude when treating people on the part of the lady. The current date I last went was 8/7 /2023 the time is 1:00 and I don't understand how he continues to work there, treating people very badly, and I don't know his name. Because he always covers it with his jacket, I hope someone can do something about it because it is somewhat uncomfortable that that person treats most people badly.
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July 2023 by Cristina st. germain
Good reliable location. Great staff and they can answer your questions at this location.
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June 2023 by Gricel Rivera
worst experience ever, the rudest customer service as soon as I walked in the vibe was so disrespectful, never again coming to this place. scheduled my appointment like 3 weeks ago just to get it canceled because I couldn’t find my social security number, have in mind I arrived 20 minutes before my appointment and she canceled it, i was ready before my appointment time frame ended, such a let me not say it ??♀️
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June 2023 by Sally C.
Would give zero stars if I could. I always discount rudeness at first in case someone is having a bad day. But the old man at the counter is ALWAYS rude. Worst location. Today I asked if there was cheaper postage for a package and he retorted "NO that's the lowest. You don't mail very often do you?" Actually, I do. I print my own labels at a cheaper price online but today I didn't have time. Disgruntled postal workers are still a thing. If a job makes you rude and unhelpful, he should consider something other than customer service. Retire already and be happy.
