“The people are very easy to work with they helped me when I could not catch a break to save my life. The prices are fair, never once did I have a problem and they were always extremely polite. I'm in Jackson but if I needed storage in the future I would try to get a spot there again even if I had to drive a little extra for it.”
“The location is always clean and secure. I’ve been here about a year and am very pleased with the experience. Also, Donna has been friendly and very helpful.I’m glad I picked this spot!”
“So happy with my storage choice. Property is well kept and always clean! Christina always checks in if she sees me just to make sure I am happy with everything. I highly recommend 5 Star Storage to anyone who is looking for storage options.”
“This is a safe and clean storage facility. I’m sad that Carol is no longer at the front desk! She was a very friendly and valued employee.
Took a star away because prices went up to $86 for a small 5x5 unit and they refused to refund me when they accidentally charged me for insurance for two months when I had already submitted my proof of renters insurance.
The manager was really nice and probably didn’t have a lot of control over it. I heard from other people that management changed recently.
I hope the new managers know the community they are in and that everyone talks. If Carol quit, they should know they lost a good employee and the community will miss her.”
“Great storage units and super clean. Easy access and entry with on site management. Customer support is excellent with quick response time. They took care of all my needs.”