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September 2023 by Bridget ..
We used Birch Circle to move my mom from a 3 bedroom home to a retirement community 1 br. Luis and Jésus did a terrific job. They did some packing of fragile objects and had to take apart and put back together a queen bed. It went very quickly and we were moved in much quicker than expected, with everything intact. They were very patient with my mom about placing the oriental rugs a couple of different times. All in all, a very positive experience. The guys answering the phone were very professional and pleasant too. Pricing was fair and reasonable.
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September 2023 by Jill C.
I had a negative experience with Birch Circle when they packed up some of my belongings in May 2023 for a move. I see there are a number of positive reviews, and I'm glad other people had a positive experience but after thinking about it for a few months, decided to share my negative experience.I paid $300/hour for a crew of four to pack. Birch Circle added travel time for all four from San Rafael to Greenbrae (nearly an hour for the brief trip) and charged me for their lunch break time plus a few hundred dollars for use of their van to bring boxes over. To top it out, their crew was interested in some tools I had set aside for my handyman, and I said they could take a few. They took many of them, and that left a bad taste in my mouth because I asked them to take just a few.When I called to speak with the owner after several back and forth emails, he was unfriendly. I read positive things about him in other reviews--maybe he is a great guy and I did not present myself in the best way. Not sure, but I wouldn't hire them again.
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August 2023 by Allison A.
We have been using Birch Circle for 10 years now for all of our moving needs. From bringing my grandmothers, China hutch to our home after she died, to moving back-and-forth between rentals and during a home renovation. They have been nothing but wonderful. Something special is that they use these reusable plastic boxes to pack all of your things and so there's not a lot of waste with the cardboard. When you are done unpacking, you simply pile up the plastic boxes and they come back and get them. It's amazing! They are friendly and kind and very responsive. Not to mention the logo on their trucks is really pretty. :-) Not that that matters.
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May 2023 by Tari S.
We scheduled them for a 4 hour minimum. After 2.5 hours they started folding their blankets and would charge me for 3 hours and leave. The locations were 5 minutes from each other, in the same town. They refused to make a second trip. Left more than half the items still to be moved. Leaving us in a very stressful situation. Please do not use them.
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March 2023 by Charmaine Ho
Birch Circle Movers are the best! They made my move seamless from a 3-story townhouse to a multi-level house in unbelievable speed. From the start, Bob was a great communicator and coordinator. Even when I requested to move up my moving date, they were able to accommodate. They did end up splitting my move into 2 half days but that’s because I changed the date. However, once the team was here, they moved all of my things, quickly, carefully, and professionally. Everything was wrapped and protected - everything made it safely. I highly recommend Birch Circle Movers and will use them as my future go-to movers. They were also very reasonably priced - and they even had bins to lend me for packing. Moving is stressful - these guys took the stress away.
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March 2023 by Rachel Dufficy
We had a great experience from start to finish with Birch Circle Movers. I interviewed a few companies and they were by far the best choice. Birch Circle Movers worked with us to stay in our budget, they were punctual and the crew was efficient and had great attitudes the whole time. I would 100% recommend this company to anyone looking for great movers!
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February 2023 by Annika Hulls
Excellent service, if you have a complicated move, have a steep driveway, you NEED these movers. We had an extremely complicated move, we have an angled driveway which is hard for a moving truck to go up, we have had so many problems in the past with deliveries etc. My mom and I on moving day were extremely stressed because of the previous experience moving in, and it was completely different. I cannot believe how cheery and polite this crew was, as a woman I really appreciate the feeling of safety when working with a large male crew. They also were laughing instead of swearing (like our last movers) when they had difficult angles. They worked very well together, our last movers were arguing and smoking on our property. I won’t EVER pick another moving company, birch movers is the best in this area.
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December 2022 by Theresa Altano
The team that moved us on 11/16/22 was wonderful! They were kind and professional and moved very quickly. We couldn't be happier with the incredible job they did. We highly recommend this moving company!
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October 2022 by Yasushi Kajita
With only a week’s notice, I was able to secure a moving date. Birch Circle Movers (Always On The Move) was flexible with dates for the assessment and move. The movers were friendly and quick. They asked questions to ensure they packed items appropriately and for the correct rooms. They also accommodated minor changes to plans (e.g., change of room) without issue.They were careful with the walls and items, making sure to avoid scuffing and damage. We had a 3-story home to move into! Finally, they were flexible in picking up the moving bins, giving us a week to unpack.This is the second experience using their services, and I will definitely call on them again.
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September 2022 by Google user
Seriously, Birch Circle Movers deserves more than 5 stars! I was so impressed with the careful \\u0026 efficient move they did for my neighbors YEARS ago that I took photos of their truck for future reference \\u0026 recommendations. What do you know, it was my family’s turn to use their services last week \\u0026 I was BLOWN AWAY! From the initial conversations over the phone for estimates to waving everyone goodbye at the end of our moving day, communication was straightforward \\u0026 easy. And, I can’t compliment the crew enough. They were super friendly \\u0026 true professionals at what they do, making them fast too! I feel they went above \\u0026 beyond for my family. Thank you SO MUCH, BCM! ?
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August 2022 by Almon Bundy
Birch Circle Movers provided our family the best moving experience we have ever had. Bob scheduled and set up our move including tips and ideas on what services we needed including a fair and accurate estimate. He was very easy to reach when we had an additional question, and he is very professional and knowledgeable. On moving day Mario, the moving team leader, showed up exactly on time with a uniformed and professional crew. He listened to my concerns and took a tour of our home. He made suggestions and then I felt very comfortable that we had a partner in our move. The team had great vehicles and equipment. They knew exactly how to wrap, pad and handle each piece of our furniture. It was a pleasure to watch this crew in action and to see how Mario directed their activities like a musical conductor. All our furniture arrived in perfect condition and was placed exactly where we wanted even when we changed our minds a time or two. We will recommend this company very strongly to anyone and we will call them when we make our next move. Thank you Bob and Mario and your whole team.
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August 2022 by J D.
I wanted to get a review posted for our move from SF to Santa Cruz. We did this in January 2020 and were quite happy with them. I'll add more later; but did want to make sure we got something out there. I wish I could acknowledge the crew by name; but seem to have failed to write them down. Alton was responsive and helpful guiding the process through from start to finish. I really appreciated that they didn't make this move (after being in my place 35 years) any more difficult than it already was.
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July 2022 by Melissa Clason-Gonzalez
Seriously, Birch Circle Movers deserves more than 5 stars! I was so impressed with the careful & efficient move they did for my neighbors YEARS ago that I took photos of their truck for future reference & recommendations. What do you know, it was my family’s turn to use their services last week & I was BLOWN AWAY! From the initial conversations over the phone for estimates to waving everyone goodbye at the end of our moving day, communication was straightforward & easy. And, I can’t compliment the crew enough. They were super friendly & true professionals at what they do, making them fast too! I feel they went above & beyond for my family. Thank you SO MUCH, BCM! ?
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June 2022 by Susi Lynam
We were referred to Birch Circle Movers through our friend Terri and they were absolutely great! Alton and Spencer were very responsive and helpful getting logistics arranged and the team of movers were amazing....courteous, professional and quick but careful. They got the truck safely up a steep driveway with no problem and also were able to safely get a very large couch out of my mom's small studio with tight staircase and made it look easy. They did such a great job we didn't hesitate to use them again for another move just this past week and experienced the same outstanding service. Highly recommend!
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June 2022 by Amy Cole
We hired BCM for a local move. They came on time, packed us quickly, and had us in our new place ahead of schedule. The team was friendly and professional, and we were very happy with the results. We also loved that they used ecoboxes to pack our items -- it's good for the environment and meant we didn't have to make several runs to the recycling center like we did last time.
