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November 2023 by Bear F.
I had a bad accident to the front end of my vehicle and put my trust into your establishment. I decided to hire these guys and let me tell you, they will make the outside look pretty again but will not properly and safely fix your alignment or frame. My vehicle should have been a total loss but these guys just ranked the false bill up to 7 grand! Do yourself a huge favor and find a company who knows what they are doing! I may even look into filing a lawsuit if I find the right lawyer! How dare you guys put me in a vehicle that's unsafe claiming that you made legitimate repairs!
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September 2023 by Angie G.
After coming from another shop at all star Kia and having the worst experience ever. IChose this shop for an unfinished job at kia. From the beginning they were so polite on the phone Rebecca took my call she was super nice and tried so hard to get the best experience possible. After dropping it off my adjuster texted me everyday updating me on my car. They gave me a time and date as to when my car would be ready. They returned my car at the expected date. When I picked it up the job was well done and even got a car wash, smoothest experience I've had at a shop. This place is a 10/10 for me. They earned a returning customer. Corrine B thank you for your great customer service.
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September 2023 by Shams Fahim
The front desk ladies are trash nasty bad attitude the white thin skin lady ???Customer Service is zeroService: Painting
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August 2023 by Nezza Love
Everyone was very professional and Thomas kept me updated on everything that my car was getting done. My car was done when they said it would be and that was great because I am a mom and have kids to get to places. Would definitely recommend to anyone looking for a professional and timely experience. Thanks a lot to the entire team of Gerber Collection & Glass
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July 2023 by Stephanie Soto
My Hyundai was broken into and vandalized. Sent it to Gerber for repair on my window and ignition system that was torn apart in an attempt to steal my vehicle. Gerber kept me updated regularly and had my vehicle back in top notch shape in a decent amount of time! Really great service, would definitely recommend them.
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June 2023 by Alizé N.
After having problems at a different Gerber location, I went to this location and talked to the manager I believe his name was Mike, I lost his card. He helped me right away, had my car looked at, took it for a test drive and ran a diagnostics, I recommend this place to everyone and I will definitely be going back. Thank you so much.
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June 2023 by Ina Creekbaum
If you love your car you must take it to this body shop. I was so impressed by the estimator Corrine Brown and her professionalism as well as her kindness. I missed my car but I knew he was in good hands. I DO NOT trust just anyone with my car, it is a 2020 Camaro 2SS and it came as a result of a lot of blood, sweat and tears. I do not take it lightly when someone takes care of my car but to know that Corrine went above and beyond almost had me in tears. As if that wasn't enough the care given by Danny was also exceptional. I left my car in need of repair and I was sad at the damage that had been done but when I picked him up he looked brand new and I will forever be grateful to Corinne and Danny for that!!
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June 2023 by Amber M.
Our representative, Juan Emilio Alcantar, was quick and very informative, explaining the details necessary to fix the problem our car driver side mirror had, took the entire problem off our hands, and the repair was made and done! We are very grateful for his prompt and professional service to us and will indeed recommend the service your company provides to our family and friends.
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June 2023 by Ina C.
If you love your car you must take it to this body shop. I was so impressed by the estimator Corrine Brown and her professionalism as well as her kindness. I missed my car but I knew he was in good hands. I DO NOT trust just anyone with my car, it is a 2020 Camaro 2SS and it came as a result of a lot of blood, sweat and tears. I do not take it lightly when someone takes care of my car but to know that Corrine went above and beyond almost had me in tears. As if that wasn't enough the care given by Danny was also exceptional. I left my car in need of repair and I was sad at the damage that had been done but when I picked him up he looked brand new and I will forever be grateful to Corinne and Danny for that!!
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April 2023 by Mugensenpai
Thank you Ernie Sandoval for being knowledgeable, and patiently answering all my inquiries about my Prius. You played a pivotal role in making the car repairs as seamless as possible, impeccable craftsmanship and professionalism. I had to say good bye to my "Yu-Gi-Oh" friends, but it's okay since my car looks brand new now.
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April 2023 by Bob B.
I had my car repaired in September of 22, I'm now starting to see just how bad a job they did. They repaired a rim, had new tires put on, now rim looks like it did before repair. The paint match on bumper to quarter panel is marginal at best. The right rear door was removed from car, they must have laid it on the ground, paint was scratched off in multiple places on the inside where there was no damage, then took took all of 30 days . Mercury recommended shop. I won't use again.
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March 2023 by Lory S.
A year ago I took my car in at the recommendation of San Bernardino Toyota, my advisor was Ernesto and it has been a nightmare, we have had a lot of problems after their "repair." The communication has been minimal, his timelines have been unrealistic, and he avoids any contact, but he'll communicate over and over to request the good reviews. T door to my RAV4 still glitches and doesn't open, overall the repairs were perfunctory. Avoid this place or is push comes to shove, avoid him as an advisor. I know they'll make every excuse, but matter of fact is they get you in and out and after the fact will make excuses and have no accountability for their mediocre performance.
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March 2023 by Christopher C.
10/10 service.They were able to get me an appointment and submit their estimate about the same day. After the approval, they got me in the next week. It took about 4 days to fix my car, but it looks brand new. They kept me updated and offered service to get to my rental. The process was seamless, and they produce quality work.Shout out to Ernie for all the help!
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January 2023 by Megan E.
My husband's truck was in an accident, Ernie did an incredible job repairing the truck. He matched the paint perfectly. Ernie was very through on checking the truck and fixing it. He was extremely professional and helpful. Would definitely recommend!
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January 2023 by Jill S
Great Service! Ask for Ernie!
