AutoZone Auto Parts in San Bernardino, CA, is a popular store known for its helpful staff and wide selection of automotive parts and accessories. Customers appreciate the friendly service and the welcoming environment, noting that employees like Jonathan and Tasha go out of their way to assist with purchases and ensure customers find the right parts. Jonathan received praise for his great service and helpful attitude, especially for those who need assistance in Spanish. Juan was helpful in changing windshield wipers, teaching a customer his technique and making the process easy. Antonio B. was recognized for his detailed troubleshooting, checking the battery and alternator, and finding that loose battery terminals caused car issues. Customers feel valued when staff show genuine interest in solving problems and explaining repairs, even in busy settings. However, some concerns were raised about certain employees, with one customer mentioning dissatisfaction with the battery service, feeling they were pushed to buy a new battery rather than being helped properly. Overall, AutoZone in San Bernardino is appreciated for its knowledgeable staff, good service, and family-like atmosphere.
Awesome customer service ! Crystal immediately acknowledged me and asked if I needed help. Ran a diagnostic for my check engine light, had part I needed in stock & walked out with it in hand. Simple and efficient, definitely a positive experience !
May 2026
In and out fast easy to find things and the ppl are very helpful
January 2026
My favorite auto zone on the planet. Would drive past five auto zones and 6 Orileys just to get help from this store. Alyissa I think how she spells it was very helpful. And the boss on duty even gave me a new phone holder after I broke the first one by assembled it wrong.
