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May 2023 by Saraç İçöz
This place no longer exists here and is replaced by a much friendlier clerk who is actually good at what they are doing
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January 2023 by Miguel Silva
DO NOT GO HERE TO GET YOUR PHONE FIXED! I took in my iPhone with only a cracked screen to get fixed and not even 24 hours later my phone started shutting off out of nowhere, took it back and said they couldn’t do anything about it ! Save your self a headache and your money! Had to pay for another screen elsewhere!
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June 2022 by Nataly Juarez
(This was a year ago.)I took in my phone with fall damage. I was informed it was just the screen that broke and that the repair would only take a week. A week passes, they tell me that they didn't repair the screen because they needed a new part. They said it would take a few days to arrive and they would work on it immediately. A week later, they never called to update me so I went in person to ask for an update. They said the part had not arrived yet so I would need to wait longer. A few days later I was growing impatient and went in person again to ask for an update. They informed me they had the part for a week but had not installed it. (Why?) I told them I was not leaving until it was fixed, and an hour later it was done!The repair lasted a week until my phone started randomly bugging out. I went back and told them their warranty should cover their faulty repair. They complied and I once again had to deal with going back and forth on the repair status. Once I had my phone back, the warranty period (which is only 30 days from when you place a payment) was over. Again, the repair only lasted a week until the phone stopped functioning.The cost at that point would have been more than getting a new phone. I didn't go back because I was too tired of dealing with them. I regret not taking them to small claims court. Do not go here.
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March 2022 by Jose Lomeli
I took my phone there and they fixed the back peace but now my phone is not working properly it just keeps on restarting turning off and on.
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June 2021 by Antoine Greer
Goos place
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July 2020 by Evamarie Escobedo
Do not recommended you getting your phone fix here, he damaged my husband phone, crack the screen and he didn’t have an extra screen to replaced , he said he will have it in a couples day, but wouldn’t write on the receipt. He admit that he had just got a new tool he was trying out and that’s what broke the screen. We then ask that before we pay him we would like to have him write that he was going to replace the screen. He kept on saying that he ordered it every time we asked him to write it on the receipt. So at that moment we told him that we Would pay him once he replace the screen or write it down in paper but he wouldn’t. My husband then asked him if he can speak with the manager and said that it was him. After that response my husband asked for the owner and he also said it was him. We asked him again that all he needed to do was write it in Paper and we would pay him he didn’t respond no more. At this time my husband asked me to go get someone in charge of the mall and i found the security manager Walter Lungren. At the moment that Mr. Lungren arrived the manger/owner started saying that he didn’t brake the screen. Long story short the son ecurity manager took us to his booth and informed me that at this moment all i can do was call Better business bureau But was not happy at the time because my husbands screen was broken. Mr. Lungren had asked the repair manager/owner for his email but when we git home and checked it we found out it was fake.
[email protected]. Thats the email he gave Mr. Lungren. Hope people read this before doing any repairs at this place.
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March 2020 by LARRY KATELYNN TORRES
Great place. The guy estimated an hour to diagnose and fix my phone and he had it done in 30 minutes. This was after being told by another tech place in the mall that my phone was supposedly done and beyond repair. They were also very affordable!
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March 2020 by Moofficer
Most of these Positive reviews you see for I-Cell are PAID reviews. I-Cell offers a Free Tempered Glass to any repair applicable WITH a positive Google review. This shop is shady (I used to work there). The owners treat the employees like garbage when the employees don't meet the daily sales quota. The employees are always getting texts and calls from the owners asking the employees why they aren't making good sales that day (even if the mall is literally dead). The employees are forced to lie to customers about part quality just to get a sale. I-Cell uses extremely cheap parts for any phone. The owners also hire anybody that claims to be alright at fixing phones which may possibly explain the poor repair quality people have been getting at the shop. I'm very surprised this shop is still opened at the mall considering their poor performance and all of the complaints I-Cell has been getting. The repair prices are cheap for a reason. Low part quality and sometimes very inexperienced technicians working on the devices. Don't get your phone fixed here lol. As a previous employee here I can assure you the repair quality is worst of the worst.
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March 2020 by Becca S
I really wish I would have read the reviews before going here.
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May 2018 by Ceci Valdez
The owner is disrespectful I came here to get my iPhone 6S plus fixed and they broke it. Refused to fixed it and refused to give me my money back! He walked away from me when I tried explaining the problem. And asked his worker to assist me because he “wasn't dealing with me†and was mumbling stuff as he walked away!! Never ever come here!!