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January 2024 by S
I like getting the hotdog deal and the pizza is still good. I like the kiosks I get my food fast? it looks like a long line but it moves fast?
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November 2023 by Maria LopeZ
Appreciate the new pre- payment kiosk , moves process faster.
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November 2023 by Manuel Ordonez
If I could give this food court negative stars I would. One of the worst customer service I have ever experienced. There were at least 30 people waiting in line for over 2 hours just to get their order while the staff neglected us and prioritized individuals who ordered 30 plus pizzas. The managers did absolutely nothing to help the situation, just gave empty apologies. My family and I just had to leave by the end of it because we waited for over 2 hours. We also never got a refund. So please I highly do not recommend going to this disaster of a food court and save yourself time and patience.
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November 2023 by Jorge C.
After they implement kiosk to pay, the lines waiting for the food are longer. The service disminished a lot. It is a shame
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October 2023 by Anthony Jerez
The absolute worst customer service here. What’s the point of ordering a pizza on the phone, have them tell you it’s gonna be 30 minutes, and then they make you wait in line to pay, then make you wait in a line longer than 30 minutes with people who ordered after you and will get their food first. Why not have a line for phone pickups? So if Costco can tell me what’s the point of ordering over the phone and giving its customers false time lines I’d appreciate it
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September 2023 by Shell B.
The kiosk literally made the experience so much faster then past visits. We appreciate the effort!
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September 2023 by Michelle Sanchez
The food court system sucks! They have kiosks that you use to order your food. Used it thinking it be quicker when you get to window to pick up your order. Not only does it take longer but people who don't use the kiosk have a separate line which is a lot shorter and can cut in front of everybody else who already place their on the stupid kiosk order!!!!
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August 2023 by Sam U.
What a shit show! There were two lines after ordering at the kiosk, no signs so I picked one and waited with my receipt. After about 5 minutes I was informed that I was waiting in the wrong line because "this line is for cash ordering" so I go to the back of the other line, which was moving painfully slow considering they're just putting pizzas on plates and hotdogs into bags. Finally get my food and head to the condiment station to fix up my hotdog, no onions so I ask for onions and they tell me I was supposed to request onions when I order. I would be 100% less upset if they had signs explaining everything because there's plenty of time to read while you wait in line, but instead they have this guy named "Chip" who I'm assuming is supposed to be managing the lines and explaining things, but he was just dicking around socializing and occasionally yelling "THERES TWO LINES" like that clarifies anything (it doesn't) and made jokes about eating my food when asked about the onions (wildly inappropriate to ask for charity on the clock, because it wasn't funny). In conclusion Chip needs to be replaced by 2 or 3 signs because he's fucking useless.
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August 2023 by oxmanagain
I like the fact that you can order from the kiosk it makes the entire process so much faster. The value you get for the money cost is great.
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July 2023 by SugarCane Junkie LLC
This is hades! The kiosk system is trash! Please fix it. The whole pizza wait should not be this long. Otherwise allot us to call in orders like before. This is insane
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July 2023 by Luke Phillip
Let's start by acknowledging the chicken Caesar salad is back, however, $6.99 vs. the old $3.99 price. It is a little bigger now. The cheese pizza is fire, loaded with mozzarella. The hot dog combo($1.50 big beef dog and fountain drink)always reigns supreme!!
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July 2023 by Arlenna R.
Fix it! The old system worked fine before the kiosk crap! I have a business and i order whole pizzas weekly, the last few week have been HELLLLL. WAITING HOURS for pizza. Long lines IN THE SUN for pizzas! Not fair, what's the point of a membership again?
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June 2023 by Jacinta
I love the food but absolutely HATE the new ordering system. Why do I pay a membership fee if I'm going to be my own cashier? You just end up waiting in line twice. Go back to the other way. This might be the one thing that makes me decide I don't need a membership here any more. Other than that I love the food. We always go after we get gas.
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June 2023 by jennifer shaw
You have wait over hour whole pizza really "costco" need hire more food people work this place.
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May 2023 by Edward Wassef
Waited in line for 45 min forgot my card but had my membership Id. And the guy at the counter wouldn’t accept it. The guy next to me offered to scan his card and the dude still didn’t accept it. Come on man. One star