“I read and did my research of local banks in the area before I decided who I was going to choose for my banking purposes. As a veteran, I decided to choose Navy Federal credit Union. The process was fast and easy. I filled out an application online and received an email later on how I can submit documents to be verified. I could have uploaded it online or mailed it, but I am old-fashioned. I like to go in person. I made sure I brought all the documents, made sure the documents are recent and up to date to verify. I walked in and was greeted and let them know what I was there for. There was three people ahead of me. As I sat and waited in the lobby visual layout looks great, place looks clean and employees were professional interacting with other Members. I had the opportunity to have Brianna assist me. She was welcoming, professional, polite, verified my information and gave me my debit card on the spot. Explained the banking information and services and answered all my questions I had. Thank you Navy Federal credit Union!”
“I visited here earlier this afternoon, to handle an issue. "Dean" assisted me, and got the issue resolved in lightning speed. I wasn't in there for 7 minutes. Everyone here's VERY nice, and down-to-earth. I wish Citibank would follow this example. Yeah, Right!!!!!!! Thanks Again, Dean!!!!!!!!!!”
“Very satisfied with CFCU, very good experience I've been a customer since 2018 and never had any problems, they're great at protecting my account with any unknown or weird activities, and making sure if I'm the one making certain purchases, my son has an account and my daughter will have one soon, very much recommended.”