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March 2024 by Jessica Reynoso
Affordable. I was able to come and go as I pleased. THEY'RE OPEN LATE that's a big PLUS.
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March 2024 by frank o
Do not store here. Woman in the front is insane and doesn’t understand how to people
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March 2024 by Art Barriga
Walked In looking for info on units. Spoke with Teresa, and she was able to help me figure out the exact size unit I needed. She walked me to a few units and the property was clean. We saw a few friendly renters as we walked to the first unit. Units we were Shown were cleaned out and very presentable. Definitely loved the customer service. Which is lacking these days. Definitely recommend this property. I myself will definitely be back when I need to rent again. Ask for Teresa.
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March 2024 by JHON PULIDO
Very good customer service by Teresa!!
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January 2024 by Damen Salha
The manager Teresa is very helpful
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January 2024 by Rosa V
My sister’s storage unit was covered in rat pellets. We found a dead rat on her babies rocking crib box. The entire unit smelled like rat. She waved her rights to her property and left everything in the unit. We also didn’t put the things that we pulled out, back into the unit. It’s not on the customer to upkeep the maintenance of the entire property. Make sure you purchase the insurance when you rent from this location. Also, I highly recommend going to another location for a CubeSmart.
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December 2023 by Maria Rivera
The manager is rude. The doors are very hard to open! The unit is very dusty. The rental was raised $75 in only 4 months. The office is often closed. One time the gate broke and no one came to fix it because it was a weekend. I had important things I needed to pick up and I couldn’t!
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December 2023 by DMP
As a CubeSmart customer I thought this store would be ideal due to a needed move. The worst service possible. The manager named Teresa couldn’t be less interested in showing me a unit or answering any questions. She kept telling me to just go online to move in if I wanted to know the location options. The attitude emanating from her was nauseating. Well I didn't go online, I went elsewhere. ExtraSpace got my business instead.
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December 2023 by Siatua Tausaga
Customer service was great. Teresa was very helpful and informative. Would definitely recommend this location over the baseline location. Property is very well kept and clean.
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November 2023 by Ashley N
The Waterman location in San Bernardino is THE WORST place to rent from! This place is RAT infested and NOTHING gets done about it!!! Good luck trying to get ahold of the manager, they are hardly ever available and impossible to get ahold of. They know of the RAT problem and do nothing about it. Their RATS ruin so much $$$$ worth of items and NOTHING gets replaced. This place is DISGUSTING! Save yourself money, time, energy, stress you name it and DO NOT rent from this place!!!
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October 2023 by Jeff Beckett
The staff at the waterman store in san bernardino were terrible ! No communication with me. Raised my payment without notice . The staff also denied my wife entrance to the building with her service dog .
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October 2023 by Duane Patton
The manager was the upmost professional. Kind, courteous, extremely helpful!!
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August 2023 by Epi Rios
Horrible place!! Be careful people in this place my van was vandalized and the car next to my van also. When I asked the staff if they have video cameras they said yes axcept on the side where my van was vandalized. I didn't accept that answer if I am paying money too. I am starting to look for a safe place.
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August 2023 by Brenda Figueroa
Great place, clean, secure and wonderful Staff. Teresa was very friendly, and made my experience great. Highly recommend this Storage.
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May 2023 by My Herb Williams
Yes I've been here for almost a year before I got this unit I met the young lady named Teresa. She gave me better options than what I thought I would have. The price was great. The place is always neat. Even when I don't go to the office and she notice me and other she has a way of letting you know that she appreciate your business just by smiling or waving.