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March 2024 by frank cook
It was convenient. I just didn’t likeThat there wasn’t any elevators
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January 2024 by Sandra Garcia
Zulma was very helpful and always willing to help with a good attitude.
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December 2023 by toby's gone
I cant lift much and you guys had a elevator for me to bring my stuff up and down the stairs
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December 2023 by Ashley N
Units at the 40th St location in San Bernardino are super small compared to the "same size" units at other local CubeSmart locations. Someone did not measure accurately. Double check sizing before moving in. Also, there are no lights in unit so it is hard to tell the sizing. Bring a light to be sure you are not being robbed on space. We will not be staying long.
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December 2023 by Perinskis
DO NOT COME HERE. The employees are running a racket and burglarizing units with immunity. We had an indoor unit locked behind 2 different doors. Still they broke into our unit and stole thousands worth of stuff and the insurance refused to cover it since there was “lack of evidence of a break in” cause the employees/maintenance are doing it with their keys so it doesn’t look tampered with. Probably the worst place Ive ever done business, working on getting the government involved.
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December 2023 by Kevin Tanner
The office staff made it simple and they found the right size in good location and it made it easy to move into the space
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June 2023 by Cece Jay
The staff are cool! Zuma always had an smile and helps out if there’s an issue. Like the day I moved out, both lifts weren’t working however she was able to get one to work and let me use the only flatbed cart. Trusted me a 1,000% with the cart! And promptly made sure I was good in closing out my account!
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June 2023 by Alyssa Guerra
They don’t treat their units for pests. There were roaches and bugs every where. I felt like it was unsanitary and unsafe for my property. I decided to not move my stuff in after all.
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May 2023 by Johnny Muerto
Tom gave clear and accurate instructions when I went to check out my unit and verify my identity. However, another person there was giving me issues about accessing myUnit due to “not being verified” yet. Apparently that was not communicated to her so I couldn’t get access for a while.
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April 2023 by Jocelyn O.
Located on 40th St.We had this storage unit for years and didn't have a problem until I got a call from them.The Cubesmart employee that she noticed our lock on the unit was opened. She put one of their locks on and asked if I came by recently, but I didn't . I immediately went there with my son.Yes you can see the lock was opened. When we got there. Our unit was filled to the top, but you can see the disheveled boxes because they were looking for stuff to sell quickly.There's no video in the hallways and they're not responsible for anything stolen from your storage unit. However they can tell who entered and left the facility from the time they last checked all the locks. Don't waste your money here. U-Haul has storage units to rent for less and they have video footage available if someone tries to steal your belongings. The locks too are only $10 and this place charges you $20!Goodbye!
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January 2023 by Sharon Swayzer
Person that works there was very polite and kind and listening to my needs
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December 2022 by Tami Norris
Very helpful and went out of their way and beyond to help us. Prices are reasonable and nice place to store our stuff
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December 2022 by Jeannette Guevara
Great customer service!Safe place to store your stuff.
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June 2022 by Jacob Murphree
People are generally nice. Grounds are clean. Units are easy accessed.
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March 2022 by Patriots Construction
It's a old and outdated facility definitely needs to be upgraded. Also the storage units doors are howl and the door hinges are outside of the door which posse's a security risk not to mention that there's only a 1/2 sheet dry that sperate the two units.
