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November 2023 by Edward M.
Phone keeps breaking up. Could not talk to anyone and I got to the store on my 12th call attempt.
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October 2023 by Malaine P.
No one on floor to help a guy who waited in line at register to get help. So I was made to wait while a manager collected cash but couldn't ring a sale. I went next door instead.
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June 2023 by Marie G.
Zero starts. These people fail to communicate and don't care about your health or what you need to stay alive. They will not communicate with your doctor. Their excuse is everything is electronic and they don't talk to the doctors however the first print when you call is to press two if calling from a dr office. Well since they refused to help me get my RX refilled or find a pharmacy that had my RX I had a seizure driving ON THE FREEWAY. These people have ruined my life and they could care less and corporate will gaslight you just the same. Do Not Go Here. Especially if your medication keeps you alive. They are rude. Unorganized and don't answer phones. Not to mention how dirty it is.
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February 2023 by Adolfo R.
I was in line waiting for the cashier Kelly to finish with other customers and I ask for a Diabetic strip that was under key She when with me and told me to go to the register to pay for but sone friends of her come to the register and she got them first and send me back to the line I did it and after she took care of her friends and finally got to me I ask her to call the manager who was a Mexican boy looking like he don't even was 21 and when I try to explain what happen he was laughing while eating and mocking me about my complain When I told him that need to be more professional and respect the clients he start yelling to me that the store was close and I did force the door in what of course was a lie since door was open and they still attending people.I think CVS should train better the people they put in charge of a store.This guy was not qualified at all and his attitude brings a bad reputation to the store.The name of this guy is Jesus.
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January 2023 by Rafael Navarro
Best Pharmacists assistance great experience
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November 2022 by Steve
The CVS on Highland in San Bernardino, is the most disgusting pharmacy I've ever been to. The restroom has been closed for years, the store is filthy, and I dread going in to pick up my medicine . CVS should be ashamed.
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October 2022 by Rose C.
I hate I have to leave a star.Because The photo department shouldn't even get that."Never order pictures online from this store"!!!Youll be wasting your time and disappointed.They said they didn't have any paper to print pictures and I never received a phone call no notice or anything.A girl said they'll let me know once it's done at 12:00pm and another rude female Kris no last name was given..that said she was the supervisor they didn't have paper.I needed my father in law picture printed out and picked up today.l like I ordered.the funeral is Thursday morning and we have no picture.Thanks for nothing and nothing was offered for the inconvenience but a refund which could take up to 5-7 Business days.Smh I'm beyond pissed
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September 2022 by George Ayala
no stars here. I have been trying to get my wife's prescription filled for a month and not getting any help. transferring my wife's prescription to Rite Aid
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September 2022 by Isabella B.
i went to do an instacart order here and i will never step foot in this store ever again . The customer service was so bad. A girl named Kelly helped me at the register and i was being super nice to her but she decides that she doesnt want to say hi back or even reply to me at all lol. which is fine until she gets to rolling her eyes at me . Kelly is the reason im leaving a 1 star review . Like girl ik its in the ghetto but these homeless people outside are doing a better job at greeting me than you are
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July 2022 by Xiomara G.
Donald was amazing for helping me with my problem. I had ordered eye drops for my kids on the app but unfortunately they were out of stock leaving me with no money or eye drops and with irritated eyes. Thank you Donald you came to the rescue! Need more people like you!
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July 2022 by Google user
They only have one person on the floor in the mornings and so there is always a long line. They lock up common pain meds and deodorant and when you ask for them to unlock it, they take their time, literally meandering to unlock it. Then they give attitude when you ask for the items, especially the short overweight girl with black hair. When I ask for the items you just unlocked, that's when you explain that you will carry them to the register, that does not give you a license to be condescending and to have an attitude. I'm paying to shop there, you're getting paid to be there, see if you're smart enough to figure out how you should therefore behave. When you reply in kind to their bad attitude then they call the the grocery store next door and tell them you are a shoplifter. This happened to me but I've been shopping there longer than the overweight girl has been alive and I know the security at the grocery store and he told me what you did. It only costs $29 - $49 to file for small claims so you had better watch out making false reports about me to other stores.
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May 2022 by Famous Pirate
They only have one person on the floor in the mornings and so there is always a long line. They lock up common pain meds and deodorant and when you ask for them to unlock it, they take their time, literally meandering to unlock it.Then they give attitude when you ask for the items, especially the short overweight girl with black hair. When I ask for the items you just unlocked, that's when you explain that you will carry them to the register, that does not give you a license to be condescending and to have an attitude. I'm paying to shop there, you're getting paid to be there, see if you're smart enough to figure out how you should therefore behave.When you reply in kind to their bad attitude then they call the the grocery store next door and tell them you are a shoplifter. This happened to me but I've been shopping there longer than the overweight girl has been alive and I know the security at the grocery store and he told me what you did. It only costs $29 - $49 to file for small claims so you had better watch out making false reports about me to other stores.
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January 2022 by Kris L.
This dirty store and its pharmacy are staffed by fools... fools that lack even one shred of integrity. Michelle the pharmacist is the rudest and most argumentative liar that I have dealt with in years. I will never be back to this store. I'm not going to reward these corporate morons with my business. And check out the store itself- it's FILTHY. Flys and dirt everywhere.
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January 2022 by Claudia V.
Pharmacy was awesome due to I needed a prescription filled and was done in minutes thank you staff very caring and swift
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September 2021 by Tina H.
This location is not stocked very well & it's kinda dirty on the inside & out.Shelves are always bare and on many occasions they don't have what I'm looking for. Employees are friendly, but most of them are crazy slow.Not, my go-to location @ all!
