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March 2024 by Francisco V.
The manager is a late millennial who looks like he drinks IPAs and smokes American spirits with an attitude towards his customers that has no place in business. I come across the other side of town to support local business but if you come at your customers with a demeaning, undermining, uptight tone to humiliate a customer in front of others you've got another thing coming. I will no longer purchase from this place. Managers a what and an aunt
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February 2024 by Ariana Z.
I always come here to get our dogs food in the astro program we're on our 10th bag at this location, I always use my fiancés card to pay all of a sudden there was an issue and they need to see the ID, she didn't let me get the food so wasted trip. I like to support local but won't be coming here again.
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December 2023 by Ashley H.
Awesome selection of animals and their cages are always clean and well taken care of. Fish, birds, rats, mice, reptile, hamsters, chinchillas, ect.
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December 2023 by Boyd M.
I've been going here for years, everyone's always been so helpful. Thanks to Angie and her team.
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December 2023 by Correa M.
Knowledge... This place and their employees are knowledgeable about your pets. Be it Bearded Dragons, tropical fish, or just your dog or cat these employees know what they're talking about and truly want to help. Prices might seem steep at times, but at times they are cheaper, and better quality. It's well worth it for your loved family member. 100% recommend this establishment for your pets needs.
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November 2023 by A W.
DO NOT BUY DOG FOOD OR ANYTHING FROM THIS STORE! I purchased Victor dog food which has since been recalled due to Salmonella. The manufacturer Victor and the FDA state to destroy any food and to not return it to the store to limit more Salmonella contamination and to contact the store of purchase for a refund. I contacted Elliott 's today and was told by both managers that in order to get a refund they need me to bring the contaminated food back otherwise they would only give me store credit. This store is not following the FDA guidelines for the health and safety of other people or animals. I will never shop here again and will never recommend them to anyone. If anyone gets sick from this store this is probably why as they don't care about following guidelines or precautions and clearly don't care about their customers or their customers pets. I will now be shopping exclusively at Chewy or Tractor Supply as they issued refunds for bags I purchased with them in a matter of minutes no questions asked.
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October 2023 by will ubanda
Great environment, service was awesome.Love their Devil fish, very healthy.They keep all their fish ? healthy and well kept. Also I respect when they put signs to fish not well and ETA when they will be healthy for purchase. Love that they care not only for their aquarium pets but customers who come purchase them. Excellent experience, I will definitely be back.
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October 2023 by Juliette Munoz
I’ve been a customer for years now and the staff is friendly and helpful, you could find everything you need for pets and more. My kids love to come see the fishes
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October 2023 by Estrella Vargas
I absolutely adore pets, and my home has been filled with their love for years! We've been loyal customers at Elliott's Pet Emporium for quite some time now. My son shares the same passion for pets, and together, we've created a furry family. We have multiple pets at home, and Elliott's has been our go-to place for all their needs. The store offers a fantastic range of products and has knowledgeable staff who are always ready to assist. Thanks to Elliott's, our pets are healthy, happy, and thriving!
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October 2023 by Cynthia Morris
The workers there were very knowledgeable. They answered all my questions about my pet toad and I felt like they knew just as much as a veterinarian or something haha. There was such a good variety or of pets and food and shelters. Etc. But a little pricey.
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September 2023 by Mac B.
Bought chicken scratch feed here. I usually shop in norco but I was in the area . Never again ... I poured half of the bag of food in a bowl where I keep my feed, and bugs started to crawl out of the food !!!! Disgusting ! I'm only giving it two stars because they didn't give me any problems returning it or I would do 0 stars. But the lady did put down that "customer changed their mind .." I really hope they don't try and resale it .
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August 2023 by Jeremy White
Great customer service.. bought my kids a new little fish tank and got everything I needed and all questions asked..I had a ton lol
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August 2023 by Sherise G.
I've been shopping here for years now. The birds are a little too pricey, but the fish selection, my love I will continue to buy my fish here you thank you very much
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August 2023 by Danny D.
Great service! Been coming here 25 years plus. Always a great experience. I highly recommend Elliott's Pet Emporium for all of your pets needs.
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July 2023 by D. H.
Very nice Pet store, it's also one of the only stores that has feeder guppies and floating plant selection. I will definently be coming back from big bear to there.