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September 2023 by Nancy B.
Here I am again... I had an accident.I cant give Auto Haus enough Phenomenal reviews :)If I could, I'd give Jeff, his son, and his team a hundred thousand stars. Going above and beyond, again. You feel safe, and taken care of with this family business. I don't have to worry, or stress, Jeff and his team, put you under their wing, and you know, they are going to do their very best to take care of you. Dont even look anywhere else..... The Best in the West
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September 2023 by Jeffrey Walker
Rude customer service and I had a few people tell me not to take my Benz there. Ty for the heads up.
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June 2023 by Alison Faust
Jeff was great to work with! I took my 2008 Audi A3 to him for a timing belt job. He had it ready the next day! very fair price and great work. I am so happy to have found his garage, I will absolutely be a return client.
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May 2023 by Buck H.
I took my 1977 VW Transporter (bus) into German Auto Haus to have it looked at due to running poorly. It's still fuel injected and the air cooled shops I had work on it just couldn't get it to run right. GAH fixed it without hesitation it's now a joy to drive. Highly recommend these guys for all your needs. Thank you GAH you rock.
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February 2023 by Guillermo E.
Do not ever go here. These guys are a bunch of crooks. I took an 06 Mercedes at 8 am on a Monday last month to do a diagnostic for a check engine light, change the oil, and to fix an oil leak. I told them I wanted an estimate to do a diagnostic to see what it would cost for repairs to fix whatever was triggering the check engine light and the oil leak. They called me back about 1 hour later and told me it would be ~$750. I approved the work over the phone. They called me back 4 hours after and said the car was done. I was surprised they were so fast. I went back in at 3pm to pick up the car and pay. I was ignorant and paid first, that is on me. Then I asked if the work fixed the issue with the engine light and the oil leak. He tells me they definitely fixed the oil leak as they replaced a part that supposedly cost nearly $200; when they showed me what this was it looked like it cost no more than $20. They also said they cleaned up the oil inside that was a mess under the hood. But then I asked again about the check engine light issue. He said "I don't know if the light came off". He then went out to do the actual diagnostic (I thought he did that in the morning before doing anything) in front of me. The car had several codes going off. He did "clear" the codes, which shut off the engine light for about 10 minutes, but my intent was to fix the issue causing the check engine light to come on, not just to clear the codes. Clearly none of the issues were addressed and none were disclosed to me prior to me approving any work. Had I known there were this many codes, I would have only paid for the diagnostic and the oil change and nothing else. I knew I got bamboozled right there, and I figured at least he fixed the oil leak and charged me for a very expensive oil change. I decided to park the car in my driveway for the first time since the oil leak was "fixed" yesterday only to find a huge oil leak under the car this morning. The owner talks a big game and will talk your ear off, but he is a crook. Don't trust them and don't take your car there. I am reporting them to the board right after writing this review.
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November 2022 by Nicholas Koerber
You want your car fixed right come here, want it cheap and wrong go elsewhere. Best german shop in the IE
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October 2022 by Lloyd
Long time north end standard
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July 2022 by Mark E.
I gave German Auto Haus a Subaru Forester to take care of a cross threaded oil drain plug, that the Subaru dealership messed up. Today, while changing the oil myself this time, I find out that German Auto Haus didn't even replace the cross threaded drain plug screw, and they charged me $125. I replaced the drain plug for $6.
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July 2022 by Richard Lopez
This place is the only place I will take my car to. If you have a German car and live In the San Bernardino area this is where you need to go. Geoff is honest, timely, and does an AWESOME job. I had had issues with my car for months. No one could fix it and I was dishing out money left and right. Geoff looked at my car for ten minutes came back told me what was wrong, gave me an affordable cost for fixing it and had me driving in two days. That was a month ago and my car is STILL driving like it’s brand new. He saved my car AND my wallet. THIS PLACE IS THE BEST!! THANK YOU!!Service: Engine repair
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March 2022 by Noemi Salazar
Professional, down to earth & knowledgeable, these guys were awesome. They worked on our VW after it broke down on the freeway which they repaired the same day. My husband & I were able to get to our destination safely traveling cross country! Forever grateful to the owner & his sons, recommend 1,000%.
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June 2021 by The WoodPyle
Great service, Dependable work and very friendly.
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June 2021 by Ursula Edwards
Loved the customer service, however was charged a transfer fee that I wasn't aware of. What did they transfer?
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June 2021 by Alejandro D
I got stranded right outside of San Bernardino and they took care of my car!
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April 2021 by James Wright
Broke down on the way through. They got me back on the road in under three hours when all the other shops said they'd take a week to even look at it. Car is working great now and I'm back on the road!
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April 2021 by APF InFant
Unprofessional I was telling him what was wrong with my car and he just cut me off saying that’s a car he’s not interested in working on
