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April 2024 by Brenda M
I’m only giving it a 3 as your personnel was very kind. Getting to financing your employee left out some important information which caused us to walk. We were never told about the 50% up front cost, we could have covered the 50% but since it wasn’t disclosed until we were signing I felt swindled. Bad practice! Makes me not trust you or your employees. Financing was no problem, I have a great relationship with Synchrony Bank. In fact your employee asked $8300.00 to be approve by Synchrony, why, when 50% of my purchase was under $4000.00. Another sign that he was financing the entire transaction. I was very disappointed with our experience at Lay Z Boy.
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April 2024 by Green Lady’s Succulent Garden Life
Great furniture, great customer service!
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April 2024 by Lloyd Brock
Marie was so patient and helpful during our visit!
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April 2024 by Nacha Timke
We had great service and met with a great sales person who was incredibly helpful, patient, and helped us with our decision.
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April 2024 by Susie Ramsay
Our Salesman, Jerry, and designer, Anel could not have been more patient and helpful. We were able to look at large size watches, and that was very helpful and in our decision-making!! Thumbs, up to both of them!
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April 2024 by Joyce W Hopp
Agents very helpful in making best choice and enabling purchase and delivery. Delivery was right on time and explained use of remote control clearly. Very satisfied.
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April 2024 by Barbara Ninan
Awesome experience. Sales person Marie was the best. She was knowledgeable and informative. Answered our questions, gave us space to wander around and think. Was friendly and personable which made us feel like a valued customer.I will return to your store when I need a new piece of furniture!
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March 2024 by Nellie Alvarez
La Z Boy staff was super awesome making feel comfortable no rushing us showing us all our options we will be returning to purchases more from there
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March 2024 by Mike Hill
From the time I walked in Allen(salesman) was friendly and asked what I was looking for. He was intent on making sure I got exactly what I wanted. He answered all my questions and so on. I had a pleasent experience, and got what I came in for.I also think I made a new friend.
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March 2024 by Orange Fox
Jerry was knowledgeable and friendly. I felt comfortable with the buying experience.
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March 2024 by Linda Morrison
We found a recliner we liked but had to add some upgrades to get everything we wanted. Power, no rocking, remote control, firmer seat. It was more $$ than we wanted to spend. But Lazy Boy is a well made product and worth it! my previous recliner lasted over 25 years and is now at a friends house for the past 5 years. I know this will last me another 30 plus years.Thanks Anel for providing us with great service and knowledgeable information on all the specs!!!
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March 2024 by Gloria Haywood
Wonderful experience! Alan helped me right away. He knew his stuff!!! He recommended what would work best for our needs. I’m anxiously awaiting delivery!! We have always had great experiences with La-Z-Boy and this was no exception. Great service - great furniture. Win - Win!
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February 2024 by Laura Hanna
Having done my research, I knew what I was looking for. I was accosted by sales person upon entering and was allowed to browse the floor. after a few minutes, I approach a young lady named Sophia and asked if she might have any other recommendations for me. She took me around the showroom floor, and when I had made my decision assisted me with the sale. I’ve always felt Lazy Boy was a name you could trust. I don’t want to have to replace this sofa in a year.
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February 2024 by Jeff or Aimee Walnofer
Jerry was very helpful to us as my husband and I thought through our purchase. He answered all of our questions (and there were a lot of them!) with patience and cheerfulness.
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February 2024 by Steffani Perez
Very knowledgeable, friendly and easy to work with.
