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January 2024 by S Starr
System is always down
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September 2023 by Eddie Sevilla
Very bad service and response to my son's new phone not charging. They say no replacement unless I pay an extra fee. Mind you I just got it aug 17th a.nd i have insurance on the phone. They say all I can do is go through Samsung which closes building is too far to travel. METRO PIECE OF S#!+
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May 2023 by Caesar Rodriguez
Daniel was working Friday afternoon immediately rude upon walk-in tried removing a home internet line which never worked was told I can return it w/out receipt but Daniel said he wouldn't & that his manager will back him up all I tried to do was get a simple rebate but Daniel wasn't going to have it
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January 2023 by Rosemary A
Lazy staff. Went in today to get a phone activated and she was making every excuse in the book to not activate my phone. Excuses that don't even make sense, after going back a second time she activated it. Just take my money and do your job. Please and thank you.
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January 2023 by Kim Garcia
Worst service the girls there are rude should not be working customer service if they don't have the patience n know how to be professionl!
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August 2022 by Laurie Chaney
I like them they cool people
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June 2022 by Olivia Silva
The best service I have ever experienced from any metro store, all the ladies were so welcoming. I was helped by Olga Sandoval, she was so nice & very helpful. She helped me with everything I needed.
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June 2022 by Nephew Artie
It's very bad yes I agree with others on these reviews Bad customer service yes Olga and Jennie.and Arlet specially look at your receipt before you leave. Over charged !! .They have no Loyalty. Very Unproffesional. !! .This makes me want to stop Metro. Find different phone Company..
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June 2022 by M S
Very pleased with customer service provided at this location. I believe her name was Yuni, she was friendly, informative, honest and helpful. A 10/10
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October 2021 by Michael “Sinista Mike” Bermudez
The level of unprofessionalism is unreal, Olga should really learn how to attend customers who have been waiting there first instead of trying to assist everyone at once.
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May 2021 by Sheila Mullen
Good customer service.
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February 2021 by Beatriz Guerra
They helped me as soon as I walked through the door. I had a problem with my contacts because they had to gotten deleted and they were able to help me to figure out the problem immediately. I'm NOT very computer savvy... Or with phone technology,But they had all the knowledge to figure it out for me.I am very happy with their customer service.
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February 2021 by cynthia wilkerson
Very nice
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November 2020 by Gary Lavern Scaggs
They were very pleasant and they gave me a lot 9f credit to upgrade with a new less expensive phone plan as well as a supreme cell phone that was much more advanced than my prevouse device thanks metro you rock. Great friendly and secure I like to know my private account info is protected by them. Keep up the good sales. A +Gary and Tonya
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July 2020 by Eric Lopez
What a unpleasant visit. The reps need to work in customer services skills. They made it difficult for me to get the help I needed I had to beg for them to help me and had to push them to get what I needed. Avoid this store if possible.
