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January 2024 by Betty Snyder
Young lady tried to help me but was not that knowledgeable regarding issues I was having with my new phone.
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November 2023 by Ernesto Rivera
Very good, excellent service
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October 2023 by Mary Williams
They're truly awesome staff
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July 2023 by Veronica Garcia
Great customer service
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December 2022 by Jeremy Pless
I will never again go there . very rude and badly trained employees
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November 2022 by Dani C. Cox
I would seriously work on customer service alot of the workers are straight rude, and are not knowledgeable of the service they are supposed to know
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May 2022 by Reina Gonzalez
Had an IPhone 13 placed on hold to purchase was reassured several times that it would be on hold until agreed date. Confirmed with several representatives that phone would be placed on hold. I went to the store to pick up phone, only to be told the phone had been sold earlier in the day. No representative called to inform me. Super unprofessional, I explained to them prior to the hold if this request would be possible because it was a gift. Overall, customer service was initially great, but disappointed in the follow through. .
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December 2021 by Jose Arredondo
The girls there are very professional, friendly and helpful, definitely recommend this store, it is very clean and well organized inside.
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May 2021 by Ronald Poullard
Metro by T- mobile that l have been with for a few yrs. has always served me well . The hrs they open and close are standard times and dates like any other business and the employees are helpful plus nice enough. You can't go wrong with Metro and the location is commercially within reach easy enough to get to , parking accessible also !
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August 2019 by Jose S.
They don't value their customer my phone has factory warranty and they didn't honor it they told me that the system is locked and it won't let them do the factory warranty that bunch of lied they didn't want to give the warranty I will never go back to the business establishment I went to another facility and I got my warranty
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August 2019 by e pine
This place closes at 6 not 7 according to the sales person
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January 2019 by king ticklebutt
Phones is too spencive. I cannot afford.
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September 2018 by Russ J.
Let's just say that the cashier Alexis Silvia acted like she didn't want to help me . I had paid phone that wouldn't work as for making calls. I asked if she could call customer service to get some to help me. No is all she said and told me I had to call them on my own. How can I call someone if my phone is not working . Get someone in here who knows how to help people. People who work customer service should be willing to help not just tell them they have to do it themselves.
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July 2018 by HÆDES of the Underworld
Accessories are so cheap and are very cute, plus they are so helpful with their deals.
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May 2018 by Patricia Gerardo
Was in and out fast very friendly their