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September 2023 by Sonia N.
Loan shark, I mean legal loan shark! My husband took out a loan in 2011 for $5000. Maid monthly payments of $299. In 2013, he lost his job, but he had purchased insurance for loss of employment. Filed a claim in the office. Got a letter thanking us for filing the claim, but they need a few documents.1. A letter from his employer as to why he lost his job. (Self-employed, bad falling out)2. A letter as to why he got disability overpayment in 2010. (Loan was taken put in 2011)3. 5 years of employment prior to him losing his last job4. Where had he applied for workThe ladies in the office helped us fill out the paperwork. They themselves couldn't believe the requirements. Needless to say that after a year of back and forth, we asked for a refund for the purchase of insurance, which was like $120. BS! The insurance never wanted to pay and never paid. They'd send us the same letter with the same requirements. Again don't recommend this place. Rip off.
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July 2023 by Vickie C.
The only time I leave a review is if the service was really horrible or simply amazing, in this case the service was SIMPLY AMAZING!! I went to the OMF in San Bernardino off Hospitality and had the pleasure of working with an awesome young lady named Wendy Santoyo. The process was quick, easy and pain free. She made everything so simple to understand. Answered all my questions even the ones I thought was strange to ask. This young lady is what made my EXPERIENCE AMAZING...Wendy is DEFINITELY manager material. When a person can give Awesome Customer Service and make you feel comfortable, they got to be AMAZING!!! BTW...I got approved for exactly what I needed and payments I could afford...
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June 2023 by Pradina Palma
I went to get a loan today and honestly Dalia Martinez really educated me about how the loans payment options work. She was looking out for the best way to save money, and even offered tips and tricks to reduce interest. I truly appreciate the kind service, and for having my best interest at heart.
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May 2023 by Regina Morales
I had a great experience, the people were nice, helpful and fast.
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April 2023 by Salvador Reyes
Make sure to ask for wendy santoyo, honestly made this process so smooth very helpfulMade me feel safe and confident during this process
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April 2023 by Esteban Rendon
Juana is amazing to work with, she always followed up with me to make sure I was doing well and always had a solution to any issues I had. She went above and beyond to help me out and I greatly appreciate it.
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April 2023 by Isela Limon
I'm very Thankful for all the help I received from Dalia Martinez. I appreciate everything she did for me. I truly recommend Dalia if anyone needs help She's Your Girl. Thank You once again Dalia. Isela Bustamante.?
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March 2023 by Robert S.
The 5 starts is for Wendy. She has wonderful customer service skills; she's informative, she's caring, she's polite, and she communicates clearly. As for the the company, I give 1 star. I tried to settle with them since I've been a customer for more than a year in good standing and they told me no with no reason. I forgot the name of the lady that told me that, but she said they don't have to give me a reason why. If you read this, and are interested in doing business, please try to work with Wendy! You won't be disappointed.
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March 2023 by Joe Gallegos
This company helped me and my family out in time of need , thank you
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February 2023 by Joel Zapata
Juana was very helpful, kind and nice.
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January 2023 by simply_ Diecast_
Excellent service by Juana Ramos , friendly staff . I will consider my next loan from One main financial in the near future application was a breeze no stress.
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December 2022 by Diana G.
Wendy was extremely helpful. Andy the store manager was also helpful. They made the process smooth and fast. This is my second time as a returning satisfied customer.
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December 2022 by Joann M.
I have come to one main a few times to get a loan and I was never disappointed. The employees are amazing, they make you feel welcomed. They try to help you as much as possible.
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November 2022 by Shareef Tolbert
The lady very informative and friendly.
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October 2022 by Kevin Mcmeekin
Everything was explained through each step. OneMain employees working with me were friendly and knowledgeable. Left the appointment confident with my decision. I would definitely recommend OneMain to others. Thank you
