PetSmart is a leading pet supply and services retailer, offering a wide range of products and services for pets. Customers can find over 10,000 items in stores and online, catering to dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. The store provides convenient options such as online shopping with quick in-store pickup within two hours. Many locations offer services like dog training, grooming, pet boarding, doggie day camp, and pet adoption. Customers appreciate the friendly and professional staff, with some noting exceptional customer service and helpful recommendations that save money. The store's organized layout with easy-to-read signs makes shopping straightforward. PetSmart also has a caring approach, with staff demonstrating patience during pet grooming and caring for animals, including nervous or hyper pets. Families enjoy the selection for their new kittens, dogs, or other pets and appreciate the seamless experience, from shopping to vet visits at affiliated clinics. Overall, PetSmart is valued for its variety, helpful staff, and pet-friendly environment.
Always a fun visit, hood customer service and love seeing people come in with their pets.
August 2026
The guy that helped me was awesome because once he saw the cat grass that I was purchasing he said he almost didn't want to sell it to me because it was such poor condition and that he was going to make a note to fix that issue. Lovely empathy!
