Sally Beauty, located at 721 B West 2nd St in San Bernardino, CA, is a popular destination for salon-quality products at budget-friendly prices. The store offers a wide range of items including hair care, hair color, cosmetics, nail care, and salon equipment. With nearly 3,000 locations across the U.S., Puerto Rico, and Canada, customers can find top brands like Clairol, L’Oréal, and Wella. Customers consistently praise the knowledgeable and friendly staff. Many highlight their positive experiences with employees like Martha, Denise, and Aaliyah, who are recognized for their patience and helpfulness. Shoppers appreciate the quick and easy service, with staff members ready to assist with product selections and recommendations tailored to individual needs. The store also offers a free Licensed Colorist OnDemand service for personalized help with hair color. Despite the challenging location, customers feel welcomed and valued, noting the store's cleanliness and organization. The commitment to excellent customer service has made this Sally Beauty a preferred choice for many, with shoppers willing to travel further for the positive experiences and support they receive. With a Love It or Return It Guarantee, Sally Beauty aims to inspire pro results at home while ensuring customer satisfaction.
I was able to get good information from the staff and I browsed through the store without having someone over my shoulder. It was nice.
February 2026
A lady that works there gave me amazing advice on how to dye my hair black after having it orange. 10/10
August 2025
Went in today 20 min before closing didn’t get to ask both lady’s for their name but they were so patient with me , with team work they helped me to the best that they could I was thankful and pleased with the costumer service !! Thank you .
