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September 2023 by Lety Pena
This place is amazing, God bless the staff and the people that are staying in this place ??
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July 2023 by Sharon Montanez
Incredible program. They saved my nephew's life. He is now happy alcohol free and living back with his wife and child. Going on 3 years. I can't thank them enough.
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May 2023 by Deborah T.
With the 50% & 25% off every day - it is just icing on the cake when they have t5he end of the month sales! These people really do have a heart. I shop here for anything before I go to a 'REGULAR' store. It is very rare indeed when I am disappointed.
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August 2022 by CRISTINA SOLIS
My boyfriend went threw the program and I also received help from Mrs. Martha Shepherd (Mrs.Major) durning his stay. I have my baby with me I am very much appreciated every time I go I enjoy every second I am there honestly.
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July 2022 by Darla M.
The Salvation Army is an America hating agency who employs the worst, rudest and most inconsiderate people. If you shop here you are not shopping with a Christian agency any longer but a group of deranged commies. The merchandise in store is like a filthy overpriced junkyard because anything of real value is taken from the store and resold elsewhere. I have had all the worst experiences at The Salvation Army. I have had employees yell at me across the store to wear a mask when there are no mask mandates, One day I was standing in line to pay and the cashier yelled at us "Covid Nation!" You need to stand 6 feet apart. Add this to the recent remarks about how every American is a racist and you have a place that hates you. Shop elsewhere. This place is not the agency it once was.
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September 2021 by Christopher King
This program literally saved my life, led me to the lord, employed me, launched my professional career, gave me my self worth back and so many other life skills that money just can't buy. From being in the program to later becoming a counselor and then staff I have seen miracles made and lives saved. God Bless the Army.
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June 2021 by Silly_g1
Awesome program however I’ve gone in a few times to visit my family member and the staff they have at the moment have been rude to me. Maybe the staff should get proper communication classes before becoming staff members. God is Great may he bless us all ❤️
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October 2020 by Beautiful one
I THANK OUR LOVING MIGHTY HEAVENLY FATHER GOD. For a wonderful life changing, welcoming place. That is helping my handsome Son,Joe O. By putting GOD First in everythinghe does in life. Joe will WIN the race. Joe will be ready for Our LORDS return.In JESUS MIGHTY NAME AMENI would like to THANK All the Pastors & Staff in this program. I'm very grateful for you all.I will keep you all in my prayers.Stay Blessed ?
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February 2020 by Melinda M.
Please donate here. The Salvation Army does amazing work. Thank you all for what you do for men/women that just need a chance and need people to believe in them. Many wonderful community outreach programs. Especially residential rehab centers.
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February 2020 by Melinda Miller
My Nephew has been here for 1 1/2 months. He has had a drug issue since the age of 13. When I saw him I could see he is was at peace for the 1st time in his life. I am so grateful for the Salvation Army. Thank you all for what you do for men that just need a chance and need people to believe in them.
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January 2020 by Trudi Moe Roser
Sometimes you can get some awesome deals. Gotta watch the prices on collectibles though.
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January 2020 by Dez J.
Had my scheduled pick-up today...everything was awesome, from dispatch communication to drivers Anthony & Brian who were...quick and courteous! Definitely recommend this SA location and will be using them in the future!
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January 2020 by Charles Luebcke
San Bernardino ARC is mismanaged, only 6% of sales go towards cause. They do have good deals but I would rather go somewhere more $$ goes towards the cause.
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October 2019 by Marilee S.
I could easily cut and paste Kim's review and it would be pretty accurate. I don't expect to ever donate to Salvation Army of San Bernardino again. There are so many more choices other than this lousy agency. Over 3 weeks ago, I scheduled a pick-up for after our 10/5/19 multi-family yard sale. I called this morning at 730am as informed on email confirmation to find out the pick up window. Time given was between 3:30-630pm. However I received a call from Angel in dispatch that the delivery truck just left my home. At 1:30pm. Two hours earlier than expected!! Luckily the driver stopped at a neighbor's home and I stopped and spoke to the SA driver, Juan. I was very frustrated by their decision to not return to my house. His only response was "okaaay" and "I have other tickets to complete." His partner informed me that I should never trust the SA Pick-up Window times(?!). Apparently, Angel instructed him to go back to my house at which point he start throwing the items in the back of his truck. I am watching items fall over listening to glass break. When I asked for a receipt, he told me it was already at my door! Wait a minute..so you left a receipt when you came by the first time and didn't pick up any items?! But the receipt shows that all items were "picked up." So disappointed by the poor customer service, blatant lies and denial of responsibility for their actions. And of course Angel was not available by phone to resolve the issue.
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September 2019 by Brian R.
*im leaving this review on each of the SB county listings* We have donated about 7/8x this year alone so far through the pickup option on the website. The last time was a terrible experience and we will not ever donate again at least to any within this part of the Inland Empire. We had about 8 large black bags full of clothing set outside on the porch marked. That same morning I had a package delivered prior to the donation being picked up. The package comes in a enclosed shopping package bag labeled with my name and address of course. According to the delivery man he left it where he ALWAYS leave my packages behind a specific rock by the front door. Obviously the way this is going my package was not there after the donation pick up. I called dispatch and explained the situation that my package was "accidentally took" and his initial reply was "how do you know we took it?". Then they gave me another number and the rep who contacted the driver was told "we only picked up black bags" and left it at that didn't bother to physically check. Since this place can easily take our large bi-monthly donations I guess they can easily take things that's not designated for them and not take any accountability. We will never make another donation, a $70 package can easily be replaced but the principal of it is what bothers me and why my negative review.
