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March 2024 by ACE CHAMBERS
Alex, Lily, Tameka, Brianna, Jared and the entire crew at Inland Center Shoe Palace are absolutely incredible employees that all deserve raises!! They are extremely helpful, kind, attentive, and welcoming everytime I step into the store!! They are assets to this company and are the very reason I come back time and time again!! They truly bleed black,white,and red! To lose them would be a major blow to the company! I am loyal to Shoe Palace because of them!! I appreciate everything they do for me!! Looking forward to my next visit!! Keep providing first class customer service!!
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January 2024 by Bonita Curves
Bad customer service from Izajah, she was just on her phone after I told her what size shoe I wanted she didn’t even tell me she took them up to the register or that they were ready for me. I was going to get another pair but I didn’t even bother with the attitude she was giving. Not coming here again
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December 2023 by Maria Blanco
Awesome, super friendly associates I defs recommend to others!! Thanks Kassie!!
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November 2023 by Eliseo Chasco jr.
Good variety but the shoes that appealed to me didn't come in my size. I was disappointed when the salesman suggested I check out the shoes one size smaller.
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November 2023 by Polo Taufalele
Check the shoes before you buy them. They used. Someone switched out the new ones for some old dingy ones.
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November 2023 by Kings C
Female workers look mad don't say hi or ask if we need help no thanks
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November 2023 by Paul T.
Check the shoes before you buy them. They used. Someone switched out the new ones for some old dingy ones.
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October 2023 by joy woodard
The store was not busy and we already knew what shoe we wanted but decided to look at the other shoes. No one greeted us or offered assistance. We had to take the shoe to the register to ask for a size. Normally this wouldn't be an issue, but considering the 2 staff members were talking to each other and 1 of them was on their phone. The store a few doors down had the same shoe but it was $10 more. I was almost willing to pay the extra to get better service.
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August 2023 by Antonio R.
I would give this store 0 stars if I could. Having people enter raffles when they don't even do them. Not a good thing to do wasting people's time
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August 2023 by cody tell
Shoe Palace,Keisha should be given a raise.She is a great representative of your brand and as a customer who only spent a few minutes with her I can assure you that you are lucky to have her.
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April 2023 by Ghianah M.
Briana was amazing! super friendly & she helped me find a specific shoe I was looking for!
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February 2023 by Amanda V.
Honestly I have to say how much I appreciate Tamika! She truly went above and beyond to help me. Her customer service and care was top notch. This is not something you get to experience with people anymore and I absolutely recommend to go to her for a good customer service experience
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August 2022 by Janei L.
I went in to Shoe Palace in hopes of finding a specific shoe my son was looking for. The shoe had been sold out online (on Shoe Palaces website and other retailers) and prices were getting jacked up by re-sellers. I didn't know for sure if the store would have the shoe I was looking for as they do not keep inventory on their website for storefronts. However, they had the shoe he really wanted. Happy son = happy mom. And although the store was super busy with back to school shoppers the employees were friendly and helpful.
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August 2022 by Gerardo Gonzalez
I understand that it is part of their job but they put a lot of pressure on you to buy
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March 2022 by Charlene Chavez
Excellent costumer service but when you check online to see if they have shoes available in store it says they do but when you get there they really don't