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February 2024 by Derek Dalipagic
Short wait time great service and git a great deal on my service
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January 2024 by Rajesh Kumar
There is a representative in the front , he is very voilent , I have asked him the price , he is hesitating to tell, I don’t know why he is like that, T- mobile has to look over and change the front end representative.Very very very disappointed!!!
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January 2024 by Maria Fabela
This T-Mobile charger me for an adapter that i didn’t need .
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January 2024 by Abdul Gaffar
One of the worst T-mobile stores overall. They just try to scam you and avoid you when you have questions. Recently I was here for a phone unlock, and my phone had met all the required conditions but the lady in the front refused and said she couldn’t access my account and stated it should be atleast 6 months to unlock my device but the tmobile policy is 40 days. I have been going up and fourth with this store for the past 15 days. At some point they even told me to go to apple store to get my Tmobile device unlocked, how does it make any sense?. The front staff are very rude and know nothing about their plans as well. I literally felt like they all were ignoring my problems and i felt they were racists too as they were helping only people speaking spanish. At the time of joining the manager helped me out get a good plan but even they were unable to explain me what exactly my plan had and what charges would i be getting. I saw them charging people more amount for the same plan and same lines than others. I would not recommend anyone to visit this store. I honestly liked T-mobile before but after visiting this store my view towards T-mobile overall has changed negativelyI would suggest everyone to visit the Rialto store they have the best customer service.
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January 2024 by Kimmy Davidson
Very friendly staff. Quick getting us switched over from Metro to T-Mobile and into our new Galaxy phones. Great prices and service.
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December 2023 by Matt Doty
Dont go to this store the manager and employee take your money and don't provide service. I'm going to tell everybody I don't recommend this store to anyone cuz somewhere else. Very poor service you don't get what you pay for.
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December 2023 by Ginger R
Went to upgrade a phone. Salea people we re friendly and we were in and out pretty fast.
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October 2023 by jessica torres
Beware of this store Lots of Fraud!!!!!! Lots of Scams The Manager Monse is really rude and sketchy Double check your accounts Lots of insurances added and lines I never activated. I got a message from T-Mobile Saying they accessed my brother account without our consent. This place is literally fraud with the whole team. I’m going to corporate with this. She a scammer offering me credits to fix a high bill is not the way either.
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October 2023 by Buddy “Planobud” Brown
Their staff is well informed and very helpful and accommodating. Occasionally, it gets crowded, and there's a bit of a wait.
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October 2023 by Ernesto Caudillo
This place is bad I was given fauls information and I wasn't told information about the wifi network here they lied to Vartan and military personnel member they just did it for the sale
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October 2023 by Karen Cafagna
Great experience love coming here hardly any wait and many of employees ready to help
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August 2023 by Esther S
I was really impressed by this location. Super clean, nice vibe, and the staff is outstanding. I can't express how much I appreciate good customer service. The San Bernardino location near Sams Club could use some customer service training from this team.My husbands phone was having sim card issues. Adrian went above and beyond to help resolve the problem. The highlight of this review is the amount of time, effort, and detail Adrian put into taking care of us. From cleaning the sim tray to explaining our insurance coverage and providing written instructions for my forgetful spouse.Thank you, Adrian .. people who take pride in what they do is a rare find nowadays. Smiles for everyone, you rule the day!
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August 2023 by Brandon Vielkind
I've been with T-Mobile for a little over a year now and I honestly just love the low monthly rate I'm getting. Cynthia and Ivan are awesome. Both of them helped me with what I needed to get done. I highly recommend switching to T-Mobile for your communication services. Hope this review helped. God Bless.- Brandon Vielkind
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July 2023 by Juan
Edith did a great job helping me she upgraded me and help transfer my information. very nice and outgoing great customer service from her i recommend her.
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July 2023 by Bucky Stewart (Da'Buck)
Went in for a replacement screen protector. There was little wait time before customer service assisted me. The Clerk replaced my screen protectors and I was on my way. Thank You.
