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February 2024 by Carlos Lopez
Fast friendly service... I do recommend!
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January 2024 by Melody Soria Torres
Best T-Mobile around great service great deals
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January 2024 by Chef Ann P.
Tuesday I desperately needed to know why my phone was doing weird stuff. I googled the nearest location to me and spoke with a person who could not tell me what store was next door to her. So,That was a no brainer....off to the location next to BJ's. When I walked into T-Mobile I was greeted right away. A young man by the name of Billy was nice, knowledgeable and very professional. I was in good hands and a happy camper when I left the store. Billy was able to restore my cell phone to it's normal state. This is the T-Mobile store you want to do business with. Trust me if you want good service. Thank you so much Billy, I will be back next month for my upgrade. You're the Man! Keep up the great work, you are such a an asset to T-Mobile. Chef Ann
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January 2024 by Sunshine Haith
The wait wasn't long. With the help of the main business office, it appeared to me & tmobile associate my issue was taken care of. Day or 2 later that was not so. Not the store fault.
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November 2023 by George Elliott
Went to upgrade my phone to the Samsung Galaxy S23+ was told that I could be fine. Asked for $800. I was offered $400 as a trade in my phone and the phone I wanted was only 1100.00 But yet they wanted a $1033 deposit show. I wanna cross the street switch to Verizon. Good luck, everybody.
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October 2023 by Richard Cross
We connected with text. The process was organized and flowed well. Not frustrating at all .
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October 2023 by Miguel Z.
Opened a new account with 4 lines and brand new phones. Sophia helped us out with this process. Made everything smooth and easy. Very knowledgeable and patient. Any time I came back to the store and any issue or question I had she was always attentive and took the extra time to help out. Definitely recommend Sophia if you want the best help and experience!!!
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September 2023 by JO Cordero
Helpful staff who got us set up with a new phone after ours got stolen. Great promos and shaded parking lot.
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August 2023 by Ted C.
there trash employees waited 45 mins just to wait 30 more mins lame won't never go back
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June 2023 by Diane K. Zastrow
Great awesome caring kind helpful people n place. Love ❤️ my T-Mobile, it's the best #1, so switch to T-Mobile and let them know Diane Zastrow from Rancho Cucamonga sent you, great offers, phones, no contract, every Tuesday are many specials, free stuff, they are the best...
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May 2023 by SamBella
Went to get me a new Galaxy smart watch5. Went at the perfect time, no line and we're waited on right away. Just wish they had more color options in inventory. They are always limited in their colors or models.
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May 2023 by Joliette Hernandez
Went to get me a new Galaxy smart watch5. Went at the perfect time, no line and we're waited on right away. Just wish they had more color options in inventory. They are always limited in their colors or models.
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March 2023 by Susie Sawyer
Brian was amazing got everything taken care of. He went above and beyond, I would recommend coming to the San bernadino location if you need service or help with your phone or plan.
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February 2023 by Neil G.
Went in with my stepdaughter. Immediately greeted by Brian. Told him what I was there for. Was to purchase a new phone for cash and not change the account since the account belongs to her dad. No problem, quick, grabbed the new phone, transferred all of her useless teenage crap to her new phone. Was in and out. He even evaluated my own account and gave me good advice. Like this store. Good place. Will be back soon. Second good experience here. Brian was super helpful, polite, and professional.
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February 2023 by Jedd Santamaria
I would rate a 0 out of 5 if I could. They don’t help you. They try to do the bare minimum to help you with network or accounting issues. Please go to the redlands branch if you need help! If you like being talked to in a condescending tone and feeling like phone connection issues are your fault, then this place will be Disneyland for you.
