-
November 2025 by jmalang
Adrian helped me extremely well! Very well knowledgeable in the transfer process, I went from Verizon with 3 lines and Internet and transferred to Total and Adrian and Marco helped me save over $200 a month and I was able to keep my phones and numbers. They are the best!
-
September 2025 by Gabriel Macias
Love the service. Its better than metro, t-mobile and Verizon put together
-
August 2025 by Marc Manalli
Stephanie and Valeria are excellent. Their patience and technical knowhow made swapping phones for me a stress free experience. I'll be back for my next phone. :-)
-
May 2025 by Sofia Fuentes
They refused to do a refund or exchange for a phone that was defective. Had the phone for less than 1 day and they said oh well, can't do anything about it because their policy is no returns even with box and receipt. Now stuck with a service I don't want and a phone that doesn't work. Would not recommend because if something goes wrong the store won't care to help you.
-
March 2025 by Sylvia
Just wanna say thank you to adrian he was very patient with me went above and beyond set up everything my other provider didn't want to do 10/10 telling all my friends about total wireless
-
February 2025 by Stephanie Quino
Super friendly & knowledgeable staff! They had the best deals & great coverage! Will definitely be referring friends/family!
-
February 2025 by Richard Garcia
I'm a senior who was take an advantage of at this location on Mount Vernon. Every new phone I have purchased over the past 20 years came with a charger and cable in the package. Even the defective phone I purchased as a new customer just months ago had a charger and cable in it. They don't even repair phones they sell! I was desperate I need to be in contact with doctors etc, so I just purchased a new phone that turned out to be less quality than the one I had purchased previously. When I got home there was no charger in the box and there was no cable on the box. Who does that? I I explained my situation to several employees, including the manager. The manager tell me they would provide me with a cable and charger, but when I went into the store the manager and employees refused to give me one. My advice is to avoid buying anything from this location! I'm going to follow up in court very soon because the manager won't even return my phone calls.
-
February 2025 by ISABELLA GARCIA
Im super happy with my service and the deal I got. Daisy provided great customer service
-
February 2025 by Desiree Mendez
Great customer service. Purchased a phone for super affordable and the coverage has been great!!!! Will definitely continue to purchase my phones from this store. Staff was super friendly and knowledgeable, answered all my questions and cleared my doubts.
-
October 2024 by Divine
I love this store so much they’re super helpful and I’m alwaysss saving myself money! I will always recommend someone here the staff is friendly. Cheaper better and reliable!!
-
April 2024 by Jonny Hernandez
Very bad ?
-
March 2024 by yo mamas papas
Great store! Friendly people. I love their rate plans, alot better the cricket. The sales staff was very helpful.
-
March 2024 by FIRST LAST
Great store! Friendly people. I love their rate plans, alot better the cricket. The sales staff was very helpful.
-
March 2024 by Jeanette Bond
The person I was talking to on the phone was polite and helped me with a situation I was having adding money to an account. The only problem I have with her is that she gave me false information about being able to return unused paid phone cards to the store with receipt. It's not true. So be careful and positive about which phone card you buy because it's big waste of money if you get the wrong one.
-
March 2024 by Erik Sanchez
Was told I was getting a speaker for free turns out I got charged and they just didn’t want to give me my receipt DO BETTER! ?
