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March 2024 by Andrew T.
Terrible customer service. Walking in the store the representatives are already trying to filter out whether they can service you or not. I went 1 hour prior to closing looking to purchase a firearm and they're saving they cannot assist me. What a waste of my time and gas driving to the store to get told I'm not going to be serviced. The workers there don't look like they want to work plain and simple.
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February 2024 by Ivan H.
Put a deposit in December 2023 and I had to be the one to call in January 2024 for them to tell me my gun was in stock again to come in and initiate the 10 day waiting period. Do not believe their deposit policies. They will take your money and give you no update. Terrible customer service. Go to the mom and pop shop next door if you can.
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October 2023 by rigo mejia
I have purchased all my firearms here. 4 in total.
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October 2023 by Jonh Romeo
Went in last week some of the workers have not so helpful attitude very weird vibe didn’t feel welcomed wont be going back will buy ammo and guns elsewhere used to be great place to shop but new workers aren’t working out
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October 2023 by salvatere
wide variety of weapons and accessories, and very good prices. Very friendly. In the end when you pay at the cashier, very attentive and friendly
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August 2023 by Michelle Sanchez
I have to say the workers are friendly and knowledgeable of their products. For someone who is not comfortable with guns, the associate helping us didn't make me feel like I didn't belong there. She actually made it a welcoming and comfortable experience. I have only been there twice but both times were a very pleasant experience. Any Ladies who prefer speaking with a female I highly recommend asking for Stevie.
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August 2023 by Gabriel Marcos
I had a very disappointing experience with the customer service at this store. The staff member at the cashier machine in the gun section treated me poorly, making me feel unwelcome and as if I were bothering him. He lacked basic courtesy and didn't even make eye contact during the transaction. Additionally, the person assisting with the gun purchase seemed dishonest, attempting to rip me off. I strongly advise against visiting this particular store and suggest considering Ontario location for your needs.
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July 2023 by Ania Chavez
Kenneth was very knowledgeable, helpful, and friendly. Made me feel comfortable about my purchase. Thank you!
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June 2023 by Aaron Pressey
Super friendly staff that's very knowledgeable. Great selection on firearms at a great price, tons of ammo to go with it all, as well as accessories and targets to use with your newly purchased or existing firearms. They also have an amazing selection of equipment for all kinds of outdoor activities.
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June 2023 by Nick J.
This location can be hit or miss. luckily when I visited Glenn helped me with some questions. He had a very calm demeanor and clarified things I can and cannot do. If you visit I hope you get Glenn.
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June 2023 by L Croke
The only courteous and polite employee there was Stevie M she stood out amongst her rude disrespectful unprofessional colleagues I been buying handguns there since the 80s they've always had terrible customer service so it was a nice changeup to have Stevie M help me with my transaction she should be the HR customer service representative to teach her coworkers how to interact with customers
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June 2023 by gurneem kaur
I wound give 0 stars if I could. I went there 2 times, and they were so rude as if someone forced them to work. They won’t attend anyone nicely and I felt like I was disrespected. I went to get my first AR there and he explained me so fast and when I asked again he was behaving as if I was bothering him. Then I ended up going to corona location. They really need to do somthing about the customer service..
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May 2023 by Donnavin Francois
I usually visit this location as a quick stop on my lunch break. Staff is helpful and knowledgeable, if they aren't sure they will find someone with experience in what you're asking. I like how they stay neutral when the conspiracy theorist come in to waste time in conversation when customers are waiting.
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May 2023 by Sami Hashem
Professional and attentive. Helped with choice of shotgun for home defense. Also picked up AR-7 made in US by Henry. Price was better than average ; $308 instead of $355.
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May 2023 by Fir3 bird82
You know 1st off. I'm sad that Sean Nate David and mark left and Bobby it's an all new Spot it's new people for the majority of part but I still go there and buy my Ammo and fishing accesseries I come here cause bass pro shop is just sometime Way too Is expensive and I can Find stuff here cheaper
