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February 2024 by Linda Koleszar Russell
If I had another pharmacy close by I would certainly use them even if they charge more first off every time I call in a prescription I have to call them and find out where it is then trying to call them I hope you don't want to get fast service because they'll put you on hold without saying anything they'll hang up on you if you've been on hold for a while and I've waited 45 minutes and they hung up on me The people that work there don't really care I've had medications that I needed and haven't received for 3 days or more It's a good thing I don't have to take heart medication I'm so fed up with this pharmacy I don't know what to do I wish they never would have closed rite aid and I will not go to CVS cuz they're just as bad actually you can compare them both And there's really no differenceLinda
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October 2023 by Rita N.
I'd rather drive out of my way to another pharmacy than come here. Understaffed and so very slow. My Dr called in a prescription this morning, 2:15 and still not filled. Waited in drive thru line forever only for them to tell me to come back. Drove off and got notification it was ready. Wtf. Hire more people or don't take on more than you can handle. So ridiculous!
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September 2023 by Vince M.
Waited in line 20 minutes at the pharmacy only to be told that I should ask another employee on the floor for a medication I was looking for. Didn't even look it up. Ridiculous.
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September 2023 by Celida G.
This pharmacy (pharmacy dept) sucks, they put their phone in silence or automatic so when you call you have more than 3 phone calls ahead, then 3, then 2 and then one, but after that nobody answer, then you go inside and is only one person taking care of customers, lobby and drive thru and a bunch of people working with prescriptions, every time that I call I wait over 40 minutes on hold and 30 minutes inside or more, they just don't care about customer, they roll their shoulders like oh well. Walgreens at 4041 N Sierra Ave, San Bernardino, CA
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September 2023 by Mando O.
Absolutely ridiculous pharmacy... one person tending to the walk up counter the drive up!!!!
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July 2023 by Amiee A.
If I can leave a negative star, I would. There is a staff there by the name of CRYSTAL who is just awful. She is rude condescending and just straight out disrespectful. Clearly management is not handling this because of the way she was talking to customers and the attitude that she has towards customers. She very much has an "I own this store attitude". She let me know that my prescription was going to be ready in a half an hour, and here I am two hours later and still haven't had my prescription. Mind you she let me know it was available via phone and when I got there, nothing was ready for me. And when I asked her about it, she said that I wasn't the only person waiting. After some time she called me to let me know that it was finally ready and then told me , "are you gonna come get it or what?" This girl is going to say the wrong thing to the wrong customer. Management needs to fire her and take better care of their customers.
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June 2023 by VulGarretty21 ..
It is conveniently located and always has what I'm looking for. I would recommend getting a security guard, though.
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April 2023 by Google user
I always get my prescriptions from rite aid however this once I had to get it from Walgreens because a certain cough medicine I needed is out of stock at rite aides distributors. The main reason for a low rating is because I had to give my information to Walgreens so they could call rite aide to fax over what my doctor prescribed me. The pharmacist at Walgreens let me know I would be able to pick it up that same night or following morning. By evening following day I had yet to receive a text or cal about picking up my medicine, therefore I called and was told Walgreens was waiting on rite aide so I called rite aide and guess what…rite aide said Walgreens never called them. I was so upset because i need this medicine to help me control my congestion and cough. Unfortunately I had to call Walgreens right back and tell them they needed to call rite aide because I couldn’t go the rest of the day without my medicine. After a few hours later they finally told me my medicine could be picked up but by then I didn’t have time to get it anymore and had to wait until the following day to pick up. I guess I was the unfortunate one to have this happen to but I suggest find a better Walgreens if you need to get any prescription faxed over too
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April 2023 by Astrid Paniagua
I always get my prescriptions from rite aid however this once I had to get it from Walgreens because a certain cough medicine I needed is out of stock at rite aides distributors. The main reason for a low rating is because I had to give my information to Walgreens so they could call rite aide to fax over what my doctor prescribed me. The pharmacist at Walgreens let me know I would be able to pick it up that same night or following morning. By evening following day I had yet to receive a text or cal about picking up my medicine, therefore I called and was told Walgreens was waiting on rite aide so I called rite aide and guess what…rite aide said Walgreens never called them. I was so upset because i need this medicine to help me control my congestion and cough. Unfortunately I had to call Walgreens right back and tell them they needed to call rite aide because I couldn’t go the rest of the day without my medicine. After a few hours later they finally told me my medicine could be picked up but by then I didn’t have time to get it anymore and had to wait until the following day to pick up. I guess I was the unfortunate one to have this happen to but I suggest find a better Walgreens if you need to get any prescription faxed over too
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February 2023 by Michelle M.
Thee worst customer service in the pharmacy more than once. Just so rude. and I also had the worst customer service with one of the cashiers. Apparently, I was bothering her when I told her I was ready to check out of a completely empty store early one morning. No time for that. Moving on
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January 2023 by Gina A.
Watch out for CRISTINA DAVIS!! I'm not sure why she thinks it's ok to talk to customers so rude. She needs some home training because it's obvious she doesn't have any! After being rude the 1st time, I let it slide because maybe she was having a bad day. I go today and she tired it again but this time I had to address it and find out what the issue was? Sad that people walk around thinking it's ok to mistreat others or talk to them disrespectful. She needs a job we're she's not working with the public!!
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December 2022 by Amanda Wong
Hours are only suggestions as it’s 2:15 and the pharmacy still is not open. Or the pharmacists just gets to take extra long breaks without posting accurate hours. Go to another location for prescriptions if you can.
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October 2022 by Oscar Ybarra flores
its fun there its like a tavern with no real physicals leadership and the med department. if i was owner i have Pokémon battles n badges like google development have and staff. debug
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July 2022 by Mama-queen Bear Martita M.
This Walgreens is the closest to our home & it's the one that's in our insurance network so we have to use them. Unfortunately they have the worst customer service personnel in the pharmacy. Their not helpful at all & when you call in your on hold for over 20 minutes & then the call gets disconnected. I had to call back 3 times before someone finally picked up my call.
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February 2022 by Jocelyn O.
Came to see what Walgreens had for St Patrick's day and Easter. There was one whole side of shelves empty. There was only a few items up for Easter. Maybe I'll come back again later to see what they have.