-
March 2024 by Rachel Ray
Not a good place to take your game ..ghetto... and technician doesn't know what the hell he's doing...
-
February 2024 by Joseph Lopez
Very rude!! DO NOT GO TO THIS STORE!!!!
-
May 2023 by Terrence Rex
Said they were changing my battery and my screen, charged me over $100. Only reason I took it to them was because my son was out of town. They didn’t know it, but my son also fixes phones. Well, my son took the phone apart because it’s was glitching and he found out that they didn’t change the battery and the screen was the same one. All the did was unplug the screen and battery to reboot it. I paid for a new battery and a new screen and never received it. Thankfully my son fixed it but I should have read the reviews before hand
-
May 2023 by Jakeiii
i’m gonna try to save you time and money by writing this review. I came in to get my phone repaired and they originally quoted me $60 to $70. I come back and they tell me that they need to replace my battery and my screen so the cost would be $130. I told them to go ahead and repair it because all i want is my phone to be in working order. Big mistake!!! When I got my phone back, it took 20 minutes to boot up and then the face recognition didn’t work anymore. I called them up and they said they could not repair it because it would take 6 hours and that since i was leaving town that they didn’t have the time to repair it. I said fine because i couldn’t do anything about it. an hour later, my dimmer starts acting up and my mute button doesn’t work so it stays on silent. A day later and now my sim card doesn’t work. My phone is now completely useless and i’m out $130.
-
March 2023 by maya hossain
This is a place for everything. I have problem with my Samsung note 20 Ultra. These people fix phone with in an hour. I am really happy about their service and accessories. I bought a wallet case with a screen protector, they charge me only $25.oo. I love this place.
-
March 2023 by Ismail Hossain
I visited this store last Monday. They fixed my i phone with in 15 minutes. It was screen cracked by car accident. I thought it’s gone. But the story is different. Bryan the technician from waterman Wireless says, don’t worry we will fix everything today. I was confused little bit. Finally he fixed it. Now looks new. Speaker and camera work nicely. Thanks Bryan, thanks Waterman Wireless. You should visit them if you’re close by San Bernardino.
-
March 2023 by Kapil Surma
Don’t go to this place they took my 13 pro max and are not giving it back on top of that they tried to log in all my accountsVERY BAD PLACE!!!
-
March 2023 by Murad Hassan Ratul
Your Service Good Thank You
-
March 2023 by Coach Dan Gordon
COMPLETE SCAM!I paid them to replace the battery in my iPad. When I called to see if it was ready, they claimed they never had my iPad. I sent them my receipt then suddenly, they had it. When I got it home, I tested it and discovered they NEVER REPLACED THE BATTERY! I tried to call them, and they completely ghosted me.DON'T GO THERE!!!!
-
March 2022 by Dan Lukerchine
Had a screen replaced here. Took a week was over priced, people were EXTREMELY rude! My "fixed" phone has white light showing through at the bottom where the new screen is off and dark lines through the screen when it's off. Do yourself a favor and go anywhere else but here.
-
March 2022 by Vy Ton
WARNING. Never repair my phone at this place again. I know them for a long time ago around 6 years. Every time my phone broken or my parents or even my uncle’s phone, I always go here to fix. But I didn’t think that they did this to me one day. I fixed my phone here not even two weeks ago, I replaced a new screen, they told me that it’s the best screen not after market part. They charged me $150 and I was fine with that. After fixed I went home check it and the Face ID wasn’t work. I was little mad but then I ignore cause Face ID not that important to me. More than a week later which is today, whenI was texting, the screen just turn off for no reason. I haven’t drop it or anything. The screen still looking fine, no damage or cracks. I went there and ask them what happened they said it’s broken and I have to replace a new one. I tell them I pay $150 not even two weeks ago and now you guys charging me again. They said more they just charge $120 and that’s so expensive. They told me they not responsible for that not even in 2 days. And I ask them just to open it and unplug and plug it back in and they told me they will charge me $25 to do that. That’s ridiculous. I’ll never go here again even if other place more expensive. They’re SCAM, so I warning y’all. I lost $150 for nothing.
-
March 2021 by Erasmo Sanchez
Terrible service . Terrible communication been waiting on my repair for days now. Don’t bother with these people it’s a scam. Would give a lower rating if I could.
-
September 2019 by Monique S.
This was by far the worst customer service I have ever received. I went in to get my iPhone XR fixed. I needed the whole back replaced and they told me it would be $140. I left my phone for hours. When I returned they handed me my phone and the "new" back piece looked like it had been dropped sever times and was dirty. You could see all the build up in ever crevice. There were gashes in every corner of the phone. When I asked why the "new" back looked like it had been dropped several time they then told me they put used parts on. I was never told or agreed to used goods. When I asked why I was told it was $140 for a new back and got used parts the woman started to get mad and told me she didn't see what my problem was it looks fine. When I wasn't ok with what they had done the woman started telling the guy working on the phone to hurry up and put her old back on the phone and get her out of here she is wasting our time just hurry up and get her out of here. It then took another hour and a half to get my phone back. Such a shady opposition. An older guy kept trying to offer me other options but there is no way I would give them any business. I hope people read all these reviews before they give them business.
-
March 2019 by Leslie C.
Worst experience EVERRRR IF I CAN GIVE 0 STARS I WOULD!!! I will never ever go here these people over charge, they charged me $80 to fix a screen on one of those FREE Lgs that they give you at metro smh... and they charged me $50 just to fix the hdmi on my PS4 i mean that's an okay deal $50 for the PS4 but... these MFK**RS TOOK 2 WEEKS TO FIX IT and still charged us $130 I also told them before they fixed the LG my mom called right when we left the shop , she told them to not fix her LG because $80 is too much the phone ain't even worth that much she just had important stuff in the phone so she HAD to fix it and they said they supposedly already fixed it but when we got there he told us "it wouldn't be worked on for another 4 HOURS BECAUSE THEY WERE REALLY BUSY" smh i really recommend anyone that's thinking of coming here to save your time... and go to this other place in the waterman it's called 1st choice cell they charged me only $45 to fix my iPhone 6s , THIS PLACE FUCKING SUCKS I WILL NEVER EVER COME TO YOU GUYS !!!
-
October 2017 by Alicia C.
I'm disappointed yelp doesn't let me give 0 star ratings because this iphone repair place was the most unprofessional spot. I should've known what I was getting myself into but I decided to take a chance. However, I should not have. They "fixed" my beats headphones, but fixed i mean just split the wires and put electrical tape around it= $10 charge. As for the "iphone repair" they opened up my iphone (didnt put any of the covers or screws back) and they said they couldn't repair it. smh.....
