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February 2024 by Patricia Rosa
There is a foreigner today Thursday, February 8th at the register hating & dishonoring America!!!!! I was touching the screen entering in pin on my card to pay for my order, when I heard, "enter your pin," in a time as if I were holding up his line. I responded, STOP the attitude & respect my time then I heard the savage low grade animal say, "go," as in, get out of my way, when I decided to publish the fact that the person should be fired immediately for disrespecting my home land, where I was born in year 1972.
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February 2024 by mohamed d.
The girl who works there have the shittiest attitude, she is very rude. I'm not sure if she's new or part of the ownership but she's very rude. I came in and asked a simple question and she wouldn't even look at me, just gave me attitude about simply asking. Then said the me " just go over there look like, whatever we have is there"
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October 2023 by Pablo Urbina
It is my favorite place
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September 2023 by Abe C.
I've lived in this area most of my life, and I visited this 7-Eleven a lot when I was younger. But never have I ever been so disgusted by the terrible customer service and rotten attitude that happened earlier this evening. At 7 p.m., I visited this location and tried to purchase 2 coke drinks for $4. The person rang them up and charged me 6.85. I asked shouldn't it be 2 for $4 and he said no its $6.85 so I said no thanks I'm not going to get them and he said wait wait he then asked another associate where he responds with "its regular price because it's a new flavor" I still declined to pay for it where the guy who rang me up said " Hey! Don't come back to this store!" As I was leaving. I went to another location where I bought the exact SAME 2 bottles where I was charged $4 for both. So my experience is don't go here. It's not worth the hassle since they seem to not honor the sale prices deemed by corporate. The lack of social skills shows their inability to maintain any decorum. This location can respond to my message in regards to my experience or not, it won't matter. I've decided I will never go back to the location off San Bruno Ave and Crestmoor ever again. There are 4 other locations near the area and much much better customer service.
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July 2023 by Shun P.
about 10:30pm July 30 2023 ,The guy insulted me and posturing to fight me because I refuted the foul language and I was seeing the cigar in detail.
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May 2023 by Xyz
Cashier took a picture of me for some reason while I was paying for stuff. Super creepy.
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February 2023 by Presidio Towing Co.
Open 24 hours
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January 2023 by M.O. L.
Since it's the closest 7/11 to our house, we've been "suffering" with "THEM" for years!We where hoping that by now ownership or employees would've changed and evolved into something better then super rude, rip you off almost every time you go there, never smile or say thank you kind of folks!Sometimes when we purchase six or seven items and request a bag, which the guy behind the counter unhappily provides, he keeps one or two items out of the bag and simply pushes them aside!We notice then later on that this one guy ripped us off again! And when I politely mentioned it to this awful man, he only got loud and denied it, the whole store overheard the whole thing. And on top of that, he is constantly talking on the phone, in his native language, on this hands free headset.Two days later my guy came with me 2 this horrible 7/11 in San Bruno and mentioned the constantly missing products! The man quickly got us the stuff he shorted us of! No problem now, when a six foot, 2 inch tall, built man over towers the situation! Get off the phone! Show some much needed customer service! Put prices on your merchandise and food! We, the customers pay your paychecks you Morans!!! Or close up and let someone much better take the helm!
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January 2023 by Lee Li'a Wilson
Ben living in San Bruno now 3 years moving from salt lake City Utah where 711 is on every corner street and well known this 7-eleven here is the most unprofessional franchise owned by Middle Eastern folks that do not treat their customers Fair they cheat on their prices and literally it says 24 hours and literally this the first time I come and it's closed and I wish I can do a video and post but it's already giving negative reflex to the viewers and I'm not a personal hate or bang on any business I'm all support but tonight I'll walk up to the door and it's chained locked cool put a sign on there that it shows that it's closed or busy but don't stand there and stop your shows and just stare at me and I'm looking at him like okay are you open are you not and he just surpassed his visual look like I wasn't even there or I didn't exist and you know very poor customer service very unprofessional they don't do discounts they're not about their business that's just so messy and just grimy and not only that it needs five s's as well
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November 2022 by PJ L.
Every night the graveyard shift dude chains the door shut FOREVER. Open 24 hours means open 24 hours. This place is a dump. BE BETTER. I hope y'all get robbed again and the night clerk shits his pants. He deserves it.
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September 2022 by Antonio Lopez
Place has no hot coffee in the morning and it tastes like it was made 2 months ago...the clerk early in the morning never says anything because he is always on his phone. The coolers are half empty and the red bulls they have are always hot because I think the guy that stock the cooler turns off the cooler because it's cold inside. I work for arco ampm and we are not allowed to turn the cooler off even if it's cold inside. This place never has any food cooked on the weekends like they do on the weekdays. The so called manager from this place has a nasty attitude and always on his phone talking about the customers because I know Arabic and I understand what he is saying. Very rude employees except the Spanish lady that works there she is very professional unlike the rest of them that works there. Negative 10 *..
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July 2022 by David A.
Give it a zero stars if possible. Watch out for incorrect pricing at this store. Something was on display for $2.99 and rung me up for $4.99. Cashier wouldn't honor the displayed price so I left. Definitely lost my business after scrupulous practices like that.
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April 2022 by Dan Ez
Rude employees, attitude is unbelievable
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December 2021 by Hakim Kahtan
Rude employees
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November 2021 by Kathy White
I went to 7/11store from 1970 and so on
