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January 2024 by Edward C.
I called asking for my quote because they said it would be done in 24-48 hours and its been more. I keep calling and they say they have my quote ready and it will be sent by the end of the day. Nothing sent to me so I called the next day then they're saying they don't have the quote. Make it make sense. Playing too much games.
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November 2023 by Kelley Brennan
Caliber did a wonderful job with my repair. The customer service was absolutely fabulous. I am totally satisfied with my experience s d highly recommend this shop.
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October 2023 by Karina Saccardi
This is the second time Caliber Collision is taken care of my car after minor damages. Jessie and team do an amazing job communicating and they're commitment to excellent customer service. Would highly recommend working with this location. Thank you for taking care of my car!
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October 2023 by Iam Raph
I decided to get my car repaired through the insurance of the person that hit my car, they asked me to work through Caliber and with the solid reviews, I chose Caliber Collision of San Bruno even though it is farther for me. Well that was the right decision!I will say nothing new that has not been said before: Jessica and her team went above and beyond my expectation as they clearly hold customer satisfaction to their heart.They clearly explained what to expect throughout the repair process, they communicated regularly with me, they helped me even with the little thing like transferring the car seats into the rental car. When I received back my car, it was as new, and I noticed they even painted an area of the car that they did not have to.I will definitely go back there in a heartbeat. Thank you Jessica and thanks to your team!
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October 2023 by Marin T.
Julian and Jessie provided excellent and honest customer service. I felt taken care of throughout the process, and my car was taken care of too! A breath of fresh air in this day in age and great value. I would gladly return here in the future and definitely recommend to a friend. Thanks Caliber Collision! You made things easy!
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October 2023 by A C.
I returned to Caliber Collision today after being in another accident. Jessie was honest, fixed it for me on the spot w/out charging me, and didn't shame me for getting into another accident. She's like have a friend or family member in the auto body business. She's awesome! I highly recommend her to everyone.
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September 2023 by Greg S.
I needed some bodywork done to my car after a pair of fender benders (not my fault!) and it was my first time working with insurance/collision center. I could not recommend Joy & team more; they put my mind at ease and kept me updated throughout the process. My car looks brand new and it is a huge relief to have this behind me. I would go back again but I'm trying not to get into any more accidents!
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September 2023 by Tiffany Wong
Jessie is truly amazing and went out of her way to help me without an appointment and during her lunch break. She was super helpful, professional, and provided me with a quote in a timely manner. Look no further if you want great service provided by genuine people. Thank you so much, Jessie!
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September 2023 by Fred A.
My experience working with Caliber Collision was excellent! Jessie went above and beyond to make sure my car received the best care possible. She was very thoughtful and upfront. She made the process feel straightforward and stress free. I highly trust her judgment, recommendations and expertise. She is very honest and treats your car as one of her own. I would not hesitate to use their services again.
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August 2023 by Saul Zevada
Insurance and rental car providers were predictably difficult to work with and get reasonable answers from. The only positive experience I had with my vehicle damage was having the work done at Caliber Collision. This was the only service provider that spoke to me like an everyday person and made efforts to understand my situation and at least attempt to address my needs in a dignified way. The other providers, at every opportunity, demonstrated they were not going to attempt to see anything from my perspective. They hid behind corporate red tape and profit lensed bureaucracy. Caliber, thank you for working with me like a person.
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August 2023 by LDVALI
Truly a very well-run, professionally operated & managed, very efficient from estimation to insurance coordination that my 20-yr old baby came out in good hands, body work done as promised while I was away on a convention + vacation time. Thanks Caliber Collision San Bruno for a job well done.Services: Painting
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August 2023 by Mykel Chlopek
Jessica was awesome! My truck was taken care of in a timely manner. It was done a day earlier than estimated. Very happy with the work done. They even took my rental car back for me. Helped me out immensely!Services: Painting
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August 2023 by Robert DiDomenico
Friendly, Fast, Professional! 10Out of 10. My car looks like brand new after I was in a “hit and run”. The staff was super patient and thorough. They kept me up to date. My car is like brand new!
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July 2023 by Mike del Rosario
Their communication and work was excellent. The repair was done in a timely manner and ahead of schedule. The car was even cleaned inside/out.Services: Painting
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July 2023 by Barbara Arena
Manager Manny and Customer Support Robert made certain that my vehicle was well cared for and returned my Honda to me in less time than expected. Great Job!Service: Body & Trim