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November 2023 by Paul Kim
extra care is a top notch organization. what no one else was willing to touch they did and with success for my car. thank you extra care!
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November 2023 by Lucio V.
My 2018 Hyundai Sonata began to shake while driving so I called Mike. As always, he was friendly and accommodating and allowed me to bring the car right in although I suspect he was pretty backed up at the moment I called.Mike and his team gave stellar service as always. Something I really appreciate is that Mike calls me every step of the way and explains exactly where we're at in the repair process and details all of the various options I have. It's evident through his actions that Mike always acts with his mind on the financial impact of every potential action during the repair process and does everything he can to save my wife and I money. I was also grateful that he provided me photos of all he did throughout the repair and was patient enough to bear with me through detailed explanations of technical automotive functions of which I have minimal knowledge if any and never talked down to me but took the time to make sure I understood what he was saying.It turned out that my car was shaking due to carbon buildup in the engine (a common issue in GDI engines like the one in my 2018 Sonata). The exhaust and intake manifold had to be dissected so that the carbon could be cleaned, and I elected to also receive a valve job to ensure maximum efficiency and longevity. Mike and his team changed the oil and even washed my car before giving it back to me and I can tell you it was not the shop's fault my car was dirty, I brought it in that way. These are just some of the ways "Extra Care" lives up to their name by going the extra mile.If anyone I know is looking for a reliable and trustworthy team of mechanics who do quality work and treat their customers well, I recommend Extra Care every time.-Lucio
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November 2023 by Connor Uter
Extra care is very efficient with their services. I dropped my car off and it was done quickly so I could get back to my day. Very friendly mechanics that explain things thoroughly.
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October 2023 by Fidel C Arcia
Mike has been true with his experience as a mechanic .. Straightforward kinda person which is good for me cause, as for myself just don’t like people being lied to and steal your money… I’ve been going to mike’s shop for awhile now.. Can’t see myself going anywhere or other shop to do my car…Services: Electrical repair
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October 2023 by Catherine Plutino
Mike spent a lot of time finding the best solution for our car to do the best for us and at a reasonable price. We were kept informed as the work progressed and the result is perfect. The price was right and above all Mike was very accommodating and available even late at night.We don't regret our choice at all and are ready to drive more miles to have our car serviced.Services: General repairs & maintenance
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August 2023 by Ashish S.
I can't express how grateful I am for Mike's outstanding assistance at Extra Care Auto and Body Repair. It was a Friday evening when my motorcycle encountered a problem, and I found myself in a bind. After reaching out to numerous shops in the area, most were closed or unable to help. That's when Mike stepped in like a true hero.His responsiveness was impressive, promptly returning my call despite the fact that his shop doesn't typically handle motorcycles. Despite this, Mike went above and beyond, allowing us to tow our bike to his location and even keeping it safe overnight. He demonstrated a level of kindness and willingness to help that's truly remarkable.Mike's dedication didn't stop there. He personally contacted several of his connections to explore options for repairing the motorcycle. Thanks to his efforts, his friend's nearby shop was able to evaluate the situation the very next day. Mike even took the extra step of walking the bike to his friend's shop, ensuring it received the attention it needed.What struck me the most was Mike's unfaltering professionalism and friendly demeanor. Despite the late hour--11 PM by the time I arrived at his shop--Mike was there, ready to assist. He not only facilitated the unloading of the bike from the tow truck but also exhibited a level of care that is truly rare to find.It's not just Mike's friendliness that left me impressed; it's his genuine care for customers and his community that truly sets him apart. Although my first encounter with him involved a motorcycle, I'm genuinely looking forward to bringing my business to Extra Care Auto and Body Repair for any service he offers. Mike's exceptional timeliness, effective communication, and all-around excellence have made me a customer for life.A heartfelt thank you to Mike for his unwavering assistance and for reminding us all what exceptional customer service truly looks like. If you're in need of any automotive care, don't hesitate to visit Extra Care Auto and Body Repair. Mike's commitment to his work and his customers is second to none!
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August 2023 by Diane Y.
Great service, honest work and price. Had my alternator and water pump and fan belt replaced. Checked fluids and put a missing lug nut on a tire. Highly recommend and would definitely use them again. Thanks Mike!
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July 2023 by Eric T
Always great bringing my car here to get it fixed! Had 2 big problems with my Ford and it's been a headache to figure and fix by myself. Mike is honest and straight to the point on helping me understand of what's going on and what needs to be fixed. The turnaround time is great as well!Services: Auto engine diagnostic
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June 2023 by Matthew R.
As my car is aging, I felt the need for honest feedback regarding necessary repairs. After conducting extensive research on mechanics in the area, I discovered several highly recommended ones. Aside from the very long history of very positive reviews, one thing I particularly appreciated was the ability to communicate with them via text, which allowed me to quickly gauge their availability to assess my car. They even allowed me the flexibility to drop off my car later in the day as I am usually stuck at work till then.They performed an oil change, which was due, and conducted a comprehensive inspection to provide me with a clear understanding of required and unnecessary repairs. While other places emphasized the urgency of brake replacement, they assured me that my brakes were still in good condition. However, they did highlight other areas that should be prioritized. They physically showed me the problematic parts on my car, explaining their impact and discussing the pros and cons of addressing them.By delving into such detail and demonstrating the issues, Mike showed that he wasn't attempting to pressure or use fear tactics to sell unnecessary services. Instead, his goal was to enhance my understanding so that I could make informed decisions. He emphasized that the suggested repairs were not urgent, allowing me to leave without spending an extra $1000 that other tried to get me to spend.A few weeks later, I returned to have the other recommended work done since it fit within my budget and timeframe. I am confident that I will continue relying on their services for my future car needs. Overall, the service was exceptional, and I sincerely hope they maintain their outstanding approach.
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May 2023 by Lhang Vang
Mike and his team went above and beyond to make my trip to San Francisco as convenient as possible. Brought my rental in one night after hitting a pothole pretty good. Mike did what he could to make sure I had a car for the weekend; and that I got from point A to point B safely. He was honest and kept me updated throughout the trip. Really appreciate that extra effort.Service: Tires
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May 2023 by J V
My engine light came on and I took my car to be checked. Despite of me not having an appointment, they were able to inspect my car and fix it for me in a timely manner. The owner Mike is honest and makes sure your car is properly fixed by inspecting the car before it’s returned. He also takes the time to explain what was the issue with my car and showed me the old parts.
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May 2023 by Jessica V
My engine light came on and I took my car to be checked. Despite of me not having an appointment, they were able to inspect my car and fix it for me in a timely manner. The owner Mike is honest and makes sure your car is properly fixed by inspecting the car before it’s returned. He also takes the time to explain what was the issue with my car and showed me the old parts.
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May 2023 by Lisa D.
Mike and the guys at Extra Care Auto are top notch! Honest, reliable and go the EXTRA mile! I will return when the need arises.
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April 2023 by moses kato
Love this place! Mike the owner and operator is honest and gets the job done fast! I have 8 vehicles that I service from Mike and he always gets them back on the road running great! Prices are competitive and worth it! Been coming to Mike for 7 years now.
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April 2023 by mike shimomura
I was well overdue for my 60k mileage checkup and was also having issues with my battery. So after some researching, I ended up bringing my car in to Extra Care Auto Repair. Mike was upfront and told me about the things that didn't need to be checked for the maintenance and looked into what was going on with my battery. When I got my car back everything seemed to be fine and Mike told me that he charged my battery and couldn't find anything wrong with it. Unfortunately, that night my battery ended up dying and I ended up having to replace the battery, and when I did, a bunch of problems started happening (Yes, I installed the battery correctly). So I brought my car in and Mike ended up taking a look at it and kept it over the weekend. When I went back in to pick up the car, he was honest and told me that he didn't know what was going on, but the problem just randomly stopped happening. I guess my car just wanted to go home.Anyway, tl;dr, Mike is an open, honest mechanic who will tell you like it is.Services: Auto maintenance
