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October 2023 by Julie Bell
The staff were so helpful and couldn't do enough to help us out riyld recommended them first class service
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June 2023 by Steven Universe
I shopped there not to long ago but I have an anxiety problem and I accidentally repeated myself and got the manager upset or mad. She ended up being cold and being very rude towards me at the end of our conversation and transaction. I fear of going back over there.
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November 2022 by Claudia Ramirez
Small selections, quality is not like before. A bit pricey. Staff was friendly.
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November 2022 by reita
Things r kinda overpriced :( But it's a good store if you search for Band Tees, Anime Merch etc
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October 2022 by Worried Consumer
Be warned. As long as you have a first and last name for an in store pick up order, ANYONE can come and grab it. They do not check for order number or ID which apparently they stopped checking for. Not only do they not do their job right or accordingly. They will also take your money and NOT give you all items in your order. Got one item out of the order and now the only thing to back up my claim would probably have to be either by cameras ( if there are any) or word of mouth by an employee who did not do their job accordingly. Not sure if they have to scan items upon pick up but I don’t work there so I assumed to trust the employees that were hired for a reason. Also ordered a poster in a separate order only to get the wrong poster.
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June 2022 by Ming Pan
Since Tanforan is closing I think they are just kinda phoning it in.
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May 2022 by kiwi Canton
Very clean great customer service huge variety of items and sizes.
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January 2022 by Yvette Morgan
It's amazing shopping & fun especially all the nightmare before X-mas items a must buy & tickle by laughter the happiness feel buying stuff from Hot Topic the bomb they have a big variety of different things always want to come back to the store & shop more 5 star people are patient & kind
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December 2021 by Marienela Langit
Great staff. Good customer service. They greet every single customer and assist in anyway they can. Will definitely come back! Thank you team!
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December 2021 by Mrs. Barraza
The clerks were helpful and the location was well stocked.
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December 2021 by Necron Sasha
nice place for anime clothes
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November 2021 by Tiffany Lamb
Nice roomy store that was clean and organized
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September 2021 by Luis Ruiz (Coledition)
Extremely disappointed by the service of this Hot Topic location. I drove far to get here before closing time which is 8:00. And they already had the gate down and locked by 7:50. I just needed to pick up my order and the lady working there was very rude. And wouldn't let me in even though I was there before 8:00. Really poor service! So upsetting
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September 2021 by Jan-Michael Panday
awesome place, esp if you like exclusive funkopops
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September 2021 by Dannyray “Dripp Smitt” Scott
I found a couple of shirts at the bart inside of a hot topic bag so I returned them to the store the clerk noticed that the shirts was just purchased by her cousin and so she called him to see what happened I guess he told her that he had left them on the Bart so she replied that she was going to hold them for him and hung up. I let her know that was Kool her cousin got his belongings back but when I asked if I get a reward or some kind of discount she looked at me crazy and told me no. How rude. I didn't have to take the time out of my day to do something like that and on top of everything it was her cousin like she treated me like I stole the items rather I found them.
