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February 2024 by Kris P.
Was very disappointed that one rude person spoils everything for the other staff that seemed very friendly and helpful. This review is for the meat department. I went there wanting to purchase prime rib and walked up to one of the butchers who already showed to have a very rude attitude especially when I had to ask him to check in the back if they had bigger cuts. To make a long story short he wouldn't cut the meat as per what I requested then gave me a "you cannot afford it vibe" just because I'm an Asian woman wearing sweats and a hat... whatever the case if you don't want to help people don't work at a job which requires you to have customer service skills and to work with people! Don't also assume that you are better than them especially if we are the ones purchasing from your grocery store and basically the ones contributing to your paycheck. Very disappointed that a grocery store such as Lunardi's would even hire people that would deter you from buying there again! Sorry you lost a customer and would not recommend visiting the meat department... Although, I can say that the manager and cashier staff was very friendly and helpful..
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January 2024 by Victor G.
Freaking ripoff of a deli! Got an egg salad sandwich with bacon and the sandwich was $15! I could go down to Little Lucca's or Roma's and get twice the sandwich for that price. Never again will I get anything from this deli.
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December 2023 by Zamir Mamytov
it is quite expensive market, but their english clam chowder is amazing. highly recommend to try. I go there only because of that soup. it is better than in any restaurants.
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November 2023 by Zam M.
it is quite expensive market, but their english clam chowder is amazing. highly recommend to try. I go there only because of that soup. it is better than in any restaurants. service is fine too.
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November 2023 by Mike A.
I went to get a sandwich, Flowers and some wine. I always stop here when I go to the airport. I got stuck in the parking lot and went to speak with the Manager to help me and without hesitation he took care of my needs. This is a great store with great food and an awesome staff and store manager. I highly recommend you shop here if you have the chance.
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November 2023 by Roy Watts
Great selection, butcher is pricey but worth it. Deli has some first-rate options. They stock some dry goods that you’d expect to see only in a specialty grocery store.
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November 2023 by Diane L.
I was at the Lunardi market in San Bruno today 11/6/2023. I have been going there for 30 years. The manager and staffs before had been very helpful, courteous and polite. But unfortunately today I had a totally very different experience. There were only two lines available. One checkout line was tended by a young lady checker and her line was very long and I could see she was working as far as possible. The other was tended by an Asian older women who was taking her own sweet time and chatting with the customer and she had only two customers in line as it was a line for 12 items or less. I went over to see if she could help me or call for backup cashier. As I was approaching her, and even before I could say anything, she pointed up to the 12 items sign and very rudely told me to move to the other line. As I started to saying something, she admonished me with her finger and with a disgusted expression on her face told me to move off her line. I was dumbfounded at first but then anger set in. I have to apologize for trying to get back into the long line, zipping around my shopping cart in anger. I am sorry for that. But by then I was angry, I went back to her to let her know how rude she was, she told me to go back to my other line and challenged me to call the manager. She then puffed out her chest, showing me her name tag, with the name Kris ( not too sure if I got the spelling right) telling me her name is Kris May or something sound as such. She challenged me, daring me. Her face was so arrogant and she was so full of herself as if telling me, what can you do? I was furious by then. I go to that market every week for 30 years and had never had such an awful experience. I am not planning to go shopping there anymore as long as "Kris" is still work there as a checker. She has horrible customer service skills.
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September 2023 by Carol Mateo
Pork roast was good. Fish I bought had bones we could eat it, very disappointed in the fish
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September 2023 by Drew T.
I would give it a 5 star if the guy in the meat department wasn't a complete stuck up asshole with attitude . He never smiles and goes out his way to upset me . For example I asked for meat from a guy at the deli and he voluntarily comes over to tell me they can't accommodate my request , ( MIND U THERES OTHERS IN LINE THAT HE CAN HELP ) " no we can't do that " when I asked why he gave a bs response , in short it was because he didn't want to . Again it's a great place everything is amazing except for certain workers and this old man with glasses in particular is not good in customer service .
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September 2023 by Jose Palomares
Lunardi's gives you a fantastic customer experience, as long as you can afford the inflated prices. The meat and deli are totally worth it, and the produce is likely my favorite amongst all supermarkets. For staple items, you're probably better off buying somewhere cheaper but it's hard to beat this place for fresh produce and staff attitude. On this trip, I loved the butter lettuces and their British bangers.
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September 2023 by Dan Hilbich
This is one of my favourite markets. Everyone is always very friendly and they have great quality products.
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September 2023 by Mike Ramirez
Nice place, clean, friendly staff, great produce. A little pricy.
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September 2023 by Christos V.
So I went by today to get a few things to make some specialty sandwiches as I was having guests over. The turkey, lasagna soup is excellent and get two large batches every time I see it. I wish I knew if they had it on specific days as others have asked as well. I had given up on the deli service, but thought I would at least get some prosciutto, ia few kinds to pair with cheeses, different sandwich bites and cocktails I'm making. I've just been getting the stuff by the cheese counter, but since there was no one in line, thought I would get some domestic prosciutto, but the lady working the counter was only willing to give me the imported stuff. At almost $30 a pound, you can at least have the sign up for the domestic, which is about the same taste but a lot less expensive. "I don't have that one open" OK then give me a little of the imported. When I decided I needed a little of the imported anyway, "it's gonna take a while to open." And then I got this butchered mess. I wasn't gonna say anything, but when one of my favorite people at the checkout line could tell I wasn't too happy. I mentioned it to them. I could deal with the attitude, but posting this because of the mess she gave me. Bottom line: if you don't want to work or deal with people, it's probably the wrong place to work. It reminded me of some of the old Russian bakeries I would go to, and the saucy attitude you get from the people behind the counter but this is my local grocery store. That is already too high of a price. Looks like I'll be spending more time in Shopping in Millbrae or south city, even though Lynardis is walking distance from my house. Shame.
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September 2023 by Wolf H.
I started trying these folks out about three months ago. Lunardi's does not have the lowest prices. That's just a fact and it is the only ding against them. Most prices are higher, but not insane by today's inflation standards. And I know it must be hard to compete for price against the behemoth chains where I have often been treated so rudely and even aggressively sometimes. But let me tell you, brother/sister. They make up for it. 1. Krabby cakes at 1.99 apiece and good size. A delicious meal on a budget. 2. Good produce section that is well maintained 3. The deli meat. Try their roast beef cut thin for sandwiches. So good. Romeo might even give you a taste to help you decide. 4. The staff is friendly, helpful, and knowledgeable. They will usually even patiently laugh at my stupid jokes. That's nice for a lonely old man. 5. Products I cannot find elsewhere. I like discovering new things. 6. Kitschy music. I love it 7. An overall 50's/60's vibe like stepping back in time. 8. A wonderful meat and seafood counter. Huge selection and the staff are friendly and know their stuff. Try the lamb sausage if they are not sold out (and call yourself lucky). 9. Easy and safe parking 10. Never more than 3 deep at the checkout. At least not that I have ever seen. Summary: Grocery shopping can be fun. Thumbs up, Lunardi's.
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August 2023 by Lydia W.
I went here on a Friday for the first time and I thought the service was great! A real departure from what I've come to expect in SF proper. The prepared foods are gorgeous. When I went up to the deli the team was cleaning and didn't notice me. When I announced myself they actually apologized for not seeing me, which was unnecessary but so sweet!