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January 2024 by S Thai
It was so hard to find a new Veterinarian after Oceana Pet Hospital closed. We tried a few, but none really stuck until we met Dr. Tais at Masson. She was personable and took her time getting to know each of my pups. The office staff are also a very big reason we chose to stay at Masson. Jennifer and Sarah are super detailed and knowledgeable.
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January 2024 by Lucy Greco
Friendly staff, excellent VetsMy Dogs get the Best and Most affectionate attention.I Highly Recommend!!!
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January 2024 by Kohl Fowler
I like this vet hospital. Their staff is very caring and we’ve always trusted the veterinarian with her assessments and plans of care. We’ve been here frequently as our dog, maylee, neared the end of her life and i was always happy with the care that was given to her. I am thankful i chose this place to allow maylee to cross to the next life because i knew she was comfortable here. The staff sent a sympathy card to us that meant a lot to us, so thank you Masson veterinarian hospital staff.
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November 2023 by dave warner
Excellent quality, excellent people at an excellent price! Our dog has a chronic condition where the prior vet was requiring a full workup at least every six months costing hundreds of dollars despite there being no deterioration in the dog’s condition. Here the vet was extremely careful about which tests the dog needed, explaining her reasoning, and then worked with her team to find the most cost effective combination. Then when the results came back she was very generous with her time explaining both individual test results and how she interpreted them together. She then suggested tweaking the dog’s medications to see if he improves. She also said that she would renew his prescriptions requiring him to come in just once a year, unless something changes. And I’m not mentioning the excellent service her staff provided. We feel lucky to have found this vet and her team!A further update 6 months later: If I could give six stars I would. Our older dog has had a couple more medical problems and both Dr. Perpetuo and her team have continued to be exceptional including being judicious about tests and cost. I had two experiences where her team went out of their way to help, including tracking down a reasonably priced pharmacy that had a hard to find unusual prescription that their office didn’t carry. Best of all, our dog is his usual self again, doing well. This vet is a find!
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June 2023 by Amanda Azevedo
It’s a real veterinarian place! I have been in others famous clinics but this one is where they treat my dogs as my babies! Fully recommended!
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June 2023 by Estelle Smith
Dr. Tais Perpetuo has been my fur baby's vet for nearly 12 years! From the week I adopted him to the senior statesman he has blossomed into. She's seen him through Parvo virus, manage, broken nails, cracked tooth and overall general maintenance. She's knowledgeable, compassion and provides her patients with information to assist in decisions about their pets.
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June 2023 by P Coelho
The staff was incredibly friendly and attentive, making my pets feel comfortable during their visits. The veterinarians demonstrated a high level of expertise and provided thorough explanations of the treatments and procedures. The facility was clean and well-maintained, creating a safe environment.
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May 2023 by Britta Lorenz
They are kind, compassionate, patient. And have been able to see some urgent care issues quickly. I really appreciate the whole staff. They make a great team. Small, "family style" as I call it. Good communication. Always welcoming, and the vets have a good bedside manner with the patients and owners.
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May 2023 by M F
I’ve been taking our two dogs to Dr. Tais for almost four years. She is knowledgeable, kind and our girls LOVE her! She’s done dental cleanings for both dogs including teeth extractions, spayed our younger dog, and helped our senior dog with a heart condition. I appreciate that Dr. Tais explains possible options, her findings, and that she always welcomes my questions. I wouldn’t take our girls to anyone else. Since Dr. Tais has joined Masson, I’ve been very pleased with how quickly we can get an appointment and with the Masson team. They all show so much love to every fur baby I’ve seen them interact with!
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May 2023 by Hao Liu
Normal visit is decent price and their staff is friendly, but the dental cleaning is pretty expensive (maybe it’s the same for the whole Bay Area)
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March 2023 by Russell Jurney
Very thorough, caring veterinary practice recommended by other vets in the Bay Area. Not the lowest cost, but you do get the best quality.
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October 2022 by Aida Caffrey
I have two girls a thirteen and seven year pittys, And I am glad to finally find a place that really cares and will speak with pet meds with no problem. Thank you
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October 2022 by Milan M.
We, meaning our pups, always receive the greatest care from Masson Veterinary! We've been going there for over 20 years and even when the business changed hands, they continued to take excellent care of our fur babies. They are caring and understand the significant role our pets play in our lives and provide the utmost care for them. HIGHLY recommend!
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September 2022 by Jen C.
Huge upsell Vet, I've been up sold on bloodwork, unnecessary procedures, and other services. I wouldn't recommend this Vet. I feel like I'm going into a used car place that I have to haggle for what services are really necessary to address my pets needs. I brought my pet in for ingrown nail and Masson team tried to upsell me multiple services..
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September 2022 by Alexandra R.
I used to take my dog here for her vaccines, she's only 1. Recently my dog had begun limping so I took her in, the vet takes your dog in a back room without you to give them an examination. After the "examination" the vet told me she couldn't find anything wrong with my dogs leg and that perhaps it was allergies, they didn't even recommend an X-ray which is crazy, after telling me my dog was "walking normally", she told me my dogs teeth will need surgery and she'll need knee surgery at some point, I understand vets are supposed to tell you everything about your pet of course however I have an urgent issue going on and you can't even find the problem but you can find other issues to tell me about? Come on. The people here are not friendly or welcoming, they treat you and your pet as if they can't wait to rush you out as soon as they can, they just want to find anything to prescribe so they can take your money. I took my dog to a different vet after, who gave her proper X-rays and tan tests she's now recovering, which could have been sooner if it wasn't for this place.
