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November 2022 by Dmitry Feldman
Great professional auto shop with knowledgeable and friendly mechanics. I am glad a friend recommended them, and I will certainly be back to this shop with my family cars.
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April 2022 by Xuepo Ma
I had my brake pads inspected and replaced with Richards Auto Repair on 9/28/2020. Last week(on 3/24/2022) when I went to another shop for tire rotation and oil change, I was told that they couldn't do the tire rotation because of defective lug nuts(Later I found that the front passenger side lug studs were broken too). As Richards Auto Repair was the last shop to take my wheels off, so I went to them(on 3/31/2022) and asked if they can fix it for me. They denied breaking it and wouldn't fix it for free.Why do I think they broke the lug nuts and studs? I remembered when they finished replacing the brake pads, the technician walk me through the car and told me that they caused some small damage on the lug nuts cap and it should be fine. I was not very happy but I thought it was just cosmetic and I didn't say anything at that time. I also did some research online and it seems that "The most common cause of a bad or failing wheel stud is due to improper installation by tire service technicians, over torquing of lug nuts, or lug nuts that are not tight enough." THEY WERE THE LAST SHOP TO TAKE OFF MY WHEELS and I never touched OR had anyone else touched the wheels.I couldn't prove that it is their fault for sure. But the experience is unpleasant and I decided to go to another shop for repairing. It was not cheap, it cost me $448.37 for replacing the lug nuts and studs.Services: General repairs & maintenance
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April 2022 by Xuepo M.
I had my brake pads inspected and replaced with Richards Auto Repair on 9/28/2020. Last week(on 3/24/2022) when I went to another shop for tire rotation and oil change, I was told that they couldn't do the tire rotation because of defective lug nuts(Later I found that the front passenger side lug studs were broken too). As Richards Auto Repair was the last shop to take my wheels off, so I went to them(On 3/31/2022) and asked if they can fix it for me. They denied breaking it and wouldn't fix it for free. Why do I think they broke the lug nuts and studs? I remembered when they finished replacing the brake pads, the technician walk me through the car and told me that they caused some small damage on the lug nuts cap and it should be fine. I was not very happy but I thought it was just cosmetic and I didn't say anything at that time. I also did some research online and it seems that "The most common cause of a bad or failing wheel stud is due to improper installation by tire service technicians, over torquing of lug nuts, or lug nuts that are not tight enough." THEY WERE THE LAST SHOP TO TAKE OFF MY WHEELS and I never touched OR had anyone else touched the wheels. I couldn't prove that it is their fault for sure. But the experience is unpleasant and I decided to go to another shop for repairing. It was not cheap, it cost me $448.37 for replacing the lug nuts and studs.
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February 2022 by Juan Gomez
Richard has a great team working with him. And the always provide great and professional service.
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January 2022 by SJ W
If I had not moved to another state I would still be taking my car to Richard's Auto. These two guys were awesome and my Mini Cooper was in great hands. Thank you again!Services: General repairs & maintenance
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December 2021 by Martin Jung
Barry is very accommodating, patient, understanding and delivers work as promised. Greatly appreciate his dedication to Customer Service.Job well done.Services: General repairs & maintenance
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July 2021 by Masha D
Very professional and transparent
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June 2021 by Timothy Shodeen
They are the BEST at Richards,Great Service, Great Crew, and they are very Professional with how they treat their customers.I HIGHLY Recommend Richards Auto Repair for all your car or truck needs.
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April 2021 by Kelly A.
These guys (Barry) were amazing! I had my car towed in on the weekend and they got right to work on finding the reason... ran diagnosis... cleared some computer issues and were super honest and upfront. Went over everything . I would highly recommend them... very trustworthy, thorough and fast.
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March 2021 by Paul B.
Great customer service. I came in after working all night. based on a recommendation from my boss to get a van smog check. I came in around 8 AM and was quickly taken care of. I didn't catch the gentleman's name that help me but he was really nice I had some questions about understanding the smog and what the certificate meant he explained everything pretty good super patient really great job !! I'll definitely recommend and come again.
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February 2021 by Andrew F.
My wife and I bring our cars to Richard's when we need repairs. Barry and his crew are very friendly and they always provide fast, quality service. Above all, they are honest and never try to sell you something you don't need. We would highly recommend them!
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November 2020 by Mr Truth
I will have to write a bad review because i found out that this guy charged me double.I had my car repaired here some months back . But i recently found out after asking around and some research that he charged me $640 for something that should have cost $350 or so.Unfortunately , it is not illegal for a business to charge what ever they want.The car repair undustry is notorious. I hope one day the internet can clean up the industry.
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August 2020 by Antonio Antonelli
This auto shop is a very good place to bring your vehicle in for service. I found this place to be clean, organized, and very easy to locate. Plus the folks who work there are pretty accommodating and highly knowledgable when explaining the whole process to a customer. . Two thumbs up for sure
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April 2020 by John Larsen
I have been working with Barry and his team now for several years. I have used them exclusively to mount and balance tires for my “track toys”. For the last couple of years, that has been a Shelby GT350R, with carbon fiber wheels that cost $5,000 each to replace! Barry’s team has replaced the tires on this car 3 times now and the wheels are still absolutely perfect.
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March 2020 by Laura Michaelis
For many years now I have used Richard's Auto to do my smog checks on my family's vehicles. I have also had him do quite a few repairs on our common and not so common "fleet".
