Customer service is awful. Rude employees, obviously hate their jobs and don't want to be there... maybe quit if that's the case and do something else
November 2023
I had a very positive experience. I had an appointment and was seen immediately. Jessica handled most of the unique transaction but 3 others got involved too.
October 2023
The local branch doesn’t answer the phone and I’ve tried multiple days. I was unable to reach anyone without going in-person. Misinformation and inefficiencies caused delays and multiple trips. I will be moving all funds out and won’t be banking at Chase!