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November 2023 by Hazem Eriqat
I rely heavily on customer reviews for informed decisions, which is why I feel compelled to share my recent experiences at Comerica Bank in San Carlos. Initially, I was forgiving of a mistake made by the branch manager, who did reach out to rectify the error. However, the subsequent events have led me to question the managerial competence and operational integrity of this particular branch.Despite assurances that a new debit card was ordered for me, after a two-week wait, it became clear the order had never been placed. This oversight caused significant inconvenience and further eroded my trust. Moreover, during a direct encounter, the manager’s lack of professionalism and apparent gaps in basic banking knowledge were both alarming and unacceptable. It's concerning when the person responsible for leading a bank branch demonstrates such deficiencies.A bank should serve as a cornerstone of reliability and expertise, especially through its leadership. Based on these experiences, I would urge potential clients to be cautious when considering this branch. It is my hope that Comerica Bank will address these issues promptly and ensure that its management is equipped to provide the service and professionalism clients deserve.
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March 2023 by Giovanni Bruschi
I am being bullied to start a checking account by the manager. I have a Comerica check endorsed and fully funded and they won't give me cash, a cashier's check or wired the funds to my account at PNC. The Manager is staring at me also interrogating me like I'm a criminal. So much for not wearing a suit today must be the way I look . Manager asking personal questions on how did I get a check like this, do I work for this company, what do I do for a living and employment. The Manager has not returned my ID. Regardless of the amount of the check when I agreed to start an account as she requested so I can transfer my funds to another bank she refused. Now waiting for her boss to okay some form payment. I will post the final results today
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March 2023 by Giovanni B.
I am being bullied to start a checking account by the manager. I have a Comerica check endorsed and fully funded and they won't give me cash, a cashier's check or wired the funds to my account at PNC. The Manager is staring at me also interrogating me like I'm a criminal. So much for not wearing a suit today must be the way I look . Manager asking personal questions on how did I get a check like this, do I work for this company, what do I do for a living and employment. The Manager has not returned my ID. Regardless of the amount of the check when I agreed to start an account as she requested so I can transfer my funds to another bank she refused. Now waiting for her boss to okay some form payment. I will post the final results today
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August 2021 by Clarise L.
I love the people. They know who you are. The are friendly, efficient, smart, professional. I cannot say enough about the wonderful people. A big shout-out to Sheila, Lima, and Delia. They are the most amazing and the reason I'm staying with them.
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June 2019 by Julia Melen
Steve and Joe helped me with my business. Super helpful, and knowledgeable.
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January 2019 by R McC
Terrible customer service. No one at this branch seems to know any details about how Comerica banks. A very frustrating 4 phone calls later and I'm still nowhere close to getting my simple question answered.
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November 2018 by Luis I.
Hi this bank is great always happy the tellers Sheila and Jyoti always know you by your name .It reminds me of the old TV program cheers . And they also do a great job
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September 2017 by Susan M.
Uh Oh!!! Some new manager... Carina Whatever. Does not no what FBO (for benefit of) means. Hello you d*** d**** You work in a bank! It is from a trust account. I have been depositing these same checks for years. She follows me to me car and knocks on the window to tells me she can't accept my checks. I am not going to argue with a moron in a parking lot. She gave my checks back to me thru the window of my car. Guess what moron, I'm going to the ATM to deposit them right now. If Delia is not in charge of this bank, keep moving. El Stinko De Mayo.
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August 2017 by Nicole H.
I feel like I should have done this review awhile ago since the level of service and support I have received from Delia and Corrine has been amazing. Everytime I have a request or inquiry they have been so great at following up with me and making sure I am a happy customer. They are professional and very kind. Thank you so much!!!
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February 2017 by Janet W.
My husband and I have been long term customers of Comerica. The bank representatives at the different locations are always warm, friendly and helpful. We appreciate Delia's assistance when we transferred to this location. She seems to know everyone and goes beyond what she needs to. She always greets us when we come in. Plenty of parking is on the back. They offer lollipops/candy, coffee, and tea. They used to offer hot chocolate but not anymore.=( It's a nice location.