Electronics in San Carlos, CA

“If you’re looking for a new TV, I highly recommend working with Rosendo at Best Buy, San Carlos.

I recently went in to replace a TV I’d had for over 10 years, and it quickly became clear just how much the technology has changed. While I had a general idea of what I wanted, I knew I needed some guidance—and I’m very glad I ended up working with Rosendo.

Today’s TV market is full of options—LED, Neo QLED, OLED, and more—and it can be overwhelming if you’re not up to speed on the latest tech. Rosendo is incredibly knowledgeable and explained everything clearly and efficiently, without ever being condescending. He took the time to understand what I was actually looking for and guided me accordingly.

What stood out most was his honesty. He ended up saving me a considerable amount of money—not just on the TV itself, but also on installation. He clearly explained what I didn’t need, as well as what would genuinely benefit me. He could have easily upsold me on unnecessary add-ons, but instead focused on finding the best solution for my needs. That level of integrity builds real trust.

He also pointed out benefits of my Best Buy membership that I wasn’t even aware of—like having a window of time after installation to make sure I’m happy with the TV, with the option to exchange it for a different size or model if needed. That gave me a lot of confidence in my purchase.

Most importantly, I never felt pressured at any point. For example, when it came to the extended warranty, I wasn’t sure what I wanted. Rosendo let me know I could always add it later, giving me time to review options and make the right decision. I walked away feeling confident that I made the right choices—and that was entirely due to Rosendo.”

“When we planned our major house remodel in 2013, I wasn't just looking for a company to install a home AV & automation system. I was looking for a partnership to be with us long term to support our systems (literally keep the lights on) and to help us with technology upgrades to stay current. I could not be happier with the partnership I've built with the folks at Hermary's, from the sales team, technical support team and the installation team. During our remodel, they worked with us and then closely with our architect and general contractor to ensure plans were integrated and the teams worked together to get the infrastructure installed to support our systems (whole-house audio/video over HDBaseT managed by Control4 along with a highly secure wired and wireless network setup). The system has been working almost 10 years now and I've always had great service, speedy response, and have been through a few technology upgrade cycles that were expertly handled. Everyone I've worked with at Hermary's has been courteous, professional, and are great at communicating the big changes and the break-fix issues all the way through the process. After 10 years of working together, I am confident I found the long-term partnership I was looking for. Thank you Hermary's Team!”

“Kumar was really pleasant to work with. Customers he really hard worker when I visit store at 2am also he was active polite with me when I’m ask pizza he make it previously I went different everyone said no no to make but here in San Carlos 7 eleven he did lucky boss to businesses grow up”