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December 2023 by Zafar SA
They are very professional I really appreciated, I feel glad to do business with you guys,Thank you ,Rebecca, Genesis & Olivia ?
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December 2023 by JHG Petaluma
In one and a half years the weekly payments could buy the car I was rented. Do the math, drivers. This is not a good deal for you.
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July 2023 by lin chloe
After returning the car, I found that the item was left in the car, and I went back and asked but said they didn't find it. So who stole the item?I do not recommend renting a car with Hertz
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June 2023 by Z_001
They were very nice and helpful, my car was broken into and I fixed it from my own funds, no one refunded me , but the office helped me out and reimbursed me for that, thank you I appreciate it
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June 2023 by Jmal Sh
No one answer the phone there, it’s so annoying
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May 2023 by Isileli Valea
Thanks Rebecca you have been very patient and helpful. I been here multiple times everytime I took to much time or the payment didn't go through she assured me that there will probably be a better vehicle or that she'll hold the vehicle I liked for as long as she could. I went to other locations but at this particular location, you will be helped. Thanks again Rebecca!
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May 2023 by Greg Holland
This place is very unprofessional they gave me a tesla that has expired inspection document so i cant drive for uber because they are close sunday monday very frustrating and unprofessional unfriendly staff they will have you cleaned the vehicle before returning im hertz regular customer i rent cars for travel and they dont care if i returned car dirty cause they have people to cleaned they should have someone cleaned the car once uber driver returned it
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March 2023 by Berkay Tekin
Don’t ever bother reserving a car from these guys; they have no visibility to their inventory. You show up, they just turn you down saying there is no car. I wonder what’s the point of reserving if the car is not reserved. Total disaster.
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March 2023 by Eilbron Kurel
Lazy people and always like always when I get my rental is dirty with no charge .
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February 2023 by Tsogt Danny Erdene Ochir
Horrible customer service. Understaffed, slow going. Had an appointment on 11am and waited 4 hours. Super disappointed.
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February 2023 by Carlos Dimas
I am a new Uber driver, I keep doing a reservation and 4 times they canceled because they didn't have vehicles for Uber, at Last I did a reservation with Hertz Fremont , I spend $40 on a ride and when I get there they told me that they didn't have a reservation nor vehicles. I didn't received no empathy and they did nothing to help. I went to Avis and I got a car right way super easy and smooth process.
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February 2023 by John Elliott
Cancelled my rental from another location leaving me without a usable vehicle… also are listed as Pep Boys but are obviously not Pep Boys and do not have the same hours!
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January 2023 by Muddasir Malik
5 stars because of Kyle, great customer service and very knowledgeable, detail oriented. Great experience overall.
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January 2023 by Samuel salaz
Poor guy has one other helper and always tons of people at least for hertz never been to the pep boys side.
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January 2023 by Farhad Karim
No customer service I am very disappointed The employee was so rude and disrespectful And by the way his name was Zach???????????
