Quest Diagnostics is known for its efficient service and friendly staff. Many customers have reported positive experiences, highlighting the quick turnaround time for appointments and walk-ins. Patients appreciate the thoroughness and patience of the staff, including a phlebotomist who is noted for professionalism. Walk-ins can expect reasonable wait times, often around 15 minutes. The office handles busy periods well and provides clear information regarding costs and testing procedures. Customers have also praised the quick delivery of test results, making it a reliable choice for medical testing needs. Overall, Quest Diagnostics aims to provide a pleasant and accommodating experience for all its patients.
The nurse Hèléne was amazing. Should get a raise. So friendly and professional. This must be the definition of good customer treatment. Ill be back for my routine tests too!
January 2026
Helene has helped me on multiple ocasiona and her care is always top notch. She is detailed, accurate, caring and supportive. I highly recommend her in the San Carlos lab. Thank you
January 2026
I had a great experience at Quest Diagnostics. The staff was professional, kind, and made the process quick and easy. Special thanks to Marcella for her patience and friendly attitude—it really made a difference. I truly appreciate the excellent service
