Quest Diagnostics is known for its efficient service and friendly staff. Many customers have reported positive experiences, highlighting the quick turnaround time for appointments and walk-ins. Patients appreciate the thoroughness and patience of the staff, including a phlebotomist who is noted for professionalism. Walk-ins can expect reasonable wait times, often around 15 minutes. The office handles busy periods well and provides clear information regarding costs and testing procedures. Customers have also praised the quick delivery of test results, making it a reliable choice for medical testing needs. Overall, Quest Diagnostics aims to provide a pleasant and accommodating experience for all its patients.
Quick easy check in, short wait time, nice staff that treated me kindly
May 2026
The San Carlos,Ca site used to be dirty and pretty disgusting and now it’s much better. I love the efficiency - from uploading documents ahead of time and the scanner kiosk at check-in. The tech was good and didn’t blow my vein!
May 2026
Amazing lab! I was in and out of here within 5 minutes. The girl who drew my blood was so friendly, sweet, and nice. I felt very comfortable and didn’t feel a thing. 10/10 experience, would return.
