-
November 2023 by Cody M.
The customer service is horrible and they wouldn't let a special needs individual cook their food even when we were a customer. Go to a different 711 if you can there's a few in San Clemente.
-
November 2023 by Nolan Getz
The older middle eastern man working cashier was terrible I went in with my buddies and bought fire food and fire starter but when we went to buy the lighter he said we have to be 21? he also said he is dealing with 5 separate court cases from selling cigarettes and alcohol to minors, when we just wanted a lighter. The other People in line heard this and even seemed to get upset with him saying there is no law on that. He then claimed the man behind us was stealing when everything he was buying was in his hands. Eventually resulting to him telling everyone to leave and he is going to call the sheriff, causing people to want him to get the sheriff bc he was in the wrong. This caused a big argument between the customers and him get. I get 7/11 isn’t a great career or job choice but highly suggests he is fired And told to drop his ego at end of the day for being a connivence store cashier.
-
November 2023 by Red Alert
Thiis place needs a new owner he is ripping off customers by not offering refills on drinks even if you bring in your own 7/11 cup no wonder place has over all 2 stars2rating.of 2
-
November 2023 by Mario A.
This place sucks would not let me cook my food in the microwave their is no sign that says no out side food I will never come to this 7-11 store it's the only one that I had issues with .
-
October 2023 by Tammy B.
I WANT 99% OF MY STAR BACK! I met the rudest man working the counter.I asked for two quick picks.He printed them out and turned and looked at me yelling WE DON'T TAKE CREDIT CARDS!! I just looked at him shocked.I had in my left hand my phone and a Tesla Key while my other hand was in my pocket getting my cash.I was also looking at the scratchers trying to decide on which one to buy. I was having a hard time deciding because I couldn't see threw the dirty glass on the counter, so I looked up at him in shock and I guess he knew I was bothered by the way I looked. So he yelled at me. Do you have a problem with that and I just looked at him and he said do you have a problem with that? He said that what he does because some people try to pay with credit cards. I said to him if that's what you do then why didn't you do it before you print the tickets? Then he said, well do you have a problem with it?Cause I will just buy the tickets for me..First off I don't us credit cards and I also know you can't buy lotto tickets with credit cards.I know the rude cashier probably thought the Tesla Key was a credit card in my left hand.I told him I don't like your energy so you can keep the tickets .As I was walking out the door he needed to be a ASS HOLE and say you have a nice day.I responded with I always have nice days!I will make sure to tell everyone in the neighborhood to never go in this 7-Eleven EVER! and do business. I think we should do some training on customer service at7 Eleven Avenida pico.And please use some glass cleaner& sanitizer on those counters.So NASTY! Just like his customer service.
-
October 2023 by Alan M.
Walked in and went straight to back to grab a drink and as I open fridge some Asian worker with no uniform just gets infront of me and starts fixing the drinks in that fridge I was on then as he moved grabbed my stuff and was 2nd out of 3 people in line to pay and he called the girl behind me over to the front while I was clearly next and as she left the Asian guy told the other worker that he likes it when she goes to his store because she's very pretty lol. This store is very unprofessional and better off going somewhere else. Just look at there reviews. Sicko.
-
September 2023 by Vernon Silva
Couldn't use bathroom even though I was buying something cop walks in and uses the bathroom F this place.
-
August 2023 by ariadna g.
horrible costumer service assumed I didn't have money when I had my coupons what's the point of making coupons if u won't accept? I live up the street and never had an issue with this 7/11 till now.
-
July 2023 by Eti V.
This is the worst 7-Eleven I've ever been to it was very unclean. I saw a rat walking around the worker sounded very drunk and smelled like it. He was unkind, and he was very rude to paying customers.
-
July 2023 by Bill Loew
Horrible service bought 2 bottles of water. Ask if I could fill my cup up with ice. Told me no, no ice for you. 75 cents to buy a cup. A can stick that cup where the sun don't shine. Old man was rude
-
July 2023 by Luis Galeana
Closed with sign "Back in 5 Minutes". Other customers were leaving the lot. Who knows how long that sign has been up. Break time I guess.
-
June 2023 by Buddha
Guy with the long blonde hair is weird and rude
-
May 2023 by Joseph Infante
The older guy is very rude to Hispanic workers. Every time I go with coworkers that are Hispanic he's very rude. I'd almost say racist but he won't go that far verbally just rude AF
-
June 2022 by Brick M.
This is the worst of the worst. First of all they do no refills and play the Covid card of having to buy another cup each time. The store is dirty and the staff is rude.
-
May 2022 by K P.
Want you to pay ahead for slurpee? Also disappointed they don't have vitamin water zero sugar free slurpee.
